Cynthia Makgata
People Officer
TongaD
Summary
Experienced HR professional with a proven track record in managing and optimizing operational processes. Skilled in coordinating projects and improving team efficiency through strategic planning. Demonstrated ability to streamline administrative functions and enhance resource allocation for increased productivity.
Overview
21
21
years of professional experience
Work History
People Management Officer
Nkomati Anthracite Mine
01.2023 - Current
- Managing the recruitment process, including creating job descriptions, posting ads, screening applicants, conducting interviews, and making hiring recommendations.
- Ensuring compliance with employment equity and other relevant legislation, Performing background checks and verifying qualifications of candidates, Handling employee grievances, disputes, and disciplinary issues, ensuring fair and equitable treatment, Acting as a point of contact for employees on HR-related matters, Mediating and facilitating communication between management and employees, Representing the company in CCMA (Council for Conciliation, Mediation and Arbitration) disputes, Identifying training needs and developing programs to enhance employee skills and competencies, Managing and coordinating training programs for employees, Ensuring employees have the necessary skills and knowledge to perform their jobs safely and effectively, Overseeing and managing the performance appraisal system, ensuring that employees are evaluated fairly and consistently, Providing feedback to employees on their performance and development needs, Working with employees to develop and achieve their performance goals, Ensuring compliance with all relevant labor laws and regulations, including the Basic Conditions of Employment Act (BCEA) and the Labour Relations Act (LRA), Maintaining accurate employee records and ensuring that all HR-related documentation is up-to-date, Advising management on compliance issues and ensuring that all HR policies and procedures are up-to-date.
- Providing advice and guidance to management and employees on HR policies and procedures, Organizing employee welfare services, such as health and wellness programs and social activities, Maintaining accurate and secure employee records.
- Compiling and reporting on HR-related data, Contributing to the development and implementation of HR strategies.
Human Resource Consultant
Motus Technical Academy
10.2021 - 02.2022
- Developing and implementing recruitment strategies to attract and hire qualified candidates, Creating and managing job descriptions and advertisements, Conducting interviews, screening resumes, and making hiring decisions, Onboarding new employees and ensuring a smooth transition into the company, Addressing employee grievances and resolving conflicts, Implementing and managing performance management systems, Facilitating training and development programs to enhance employee skills, Conducting exit interviews to understand employee reasons for leaving and improve retention, Ensuring compliance with labor laws and regulations, Developing and implementing HR policies and procedures, Providing guidance on employment law and legal matters, Managing HR records and documentation, Managing employee relations in a potentially high-turnover environment, Collaborating with other departments to ensure seamless HR processes and Providing HR consulting services to various departments within the company.
- Reason for leaving: End of contract
Human Resource Practitioner
Isanti Glass
06.2021 - 09.2021
- Supporting Human Resources manager and Line managers to achieve business objectives.
- Managing all human resource administration requirements and Information Management, Employee liaising (handling of queries and dissemination of information.
- Communicating the personnel decision with an appreciation of employee relationships, control of staffing, administration of payroll and benefits.
- Compiling the accounts of workers and show exceptional managerial and organizational abilities.
- Updating employee absents records, filing HR documents accordingly.
- Preparing job description, advertising vacant position, and managing employee process.
- Creating job postings, receiving applications, and organizing interviews with shortlisted candidates.
- Screening potential employees' cv and application forms and perform background checks to shortlisted candidates.
- Drafting and sending offer and rejection letters or emails to candidates.
- Render administrative functions on transfer, placements, and training.
- Monitoring employee's performance and implementing systematic staff development procedures.
- Responding to staff inquiries regarding HR policies, employee benefits and other relevant information.
- Reason for leaving: End of contract
Human Resource Practitioner
Barloworld Equipment
07.2017 - 09.2020
- Supporting Human Resources manager and Line managers to achieve business objectives.
- Managing all human resource administration requirements and Information Management, Employee liaising (handling of queries and dissemination of information.
- Communicating the personnel decision with an appreciation of employee relationships, control of staffing, administration of payroll and benefits.
- Compiling the accounts of workers and show exceptional managerial and organizational abilities.
- Updating employee absents records, filing HR documents accordingly.
- Preparing job description, advertising vacant position, and managing employee process.
- Creating job postings, receiving applications, and organizing interviews with shortlisted candidates.
- Screening potential employees' cv and application forms and perform background checks to shortlisted candidates.
- Drafting and sending offer and rejection letters or emails to candidates.
- Render administrative functions on transfer, placements, and training.
- Monitoring employee's performance and implementing systematic staff development procedures.
- Responding to staff inquiries regarding HR policies, employee benefits and other relevant information.
- Reason for leaving: Retrenchment
Human Resource Business Partner
Eskom Holdings-Generation Group
03.2008 - 01.2016
- Preparing recruitment documents in line with recruitment procedure.
- Ensuring that the Employment Equity Act is adhered to.
- Ensuring that adverts are placed within the stipulated lead times.
- Administering employees' benefits programmes.
- Verifying and correcting employee data monthly.
- Administration of employee's further studies.
- Conduct regular checks on employee salaries and make recommendations.
- Ensure alignment and fairness.
- Advise line function on salary irregularities.
- Conducting benchmarking activities.
- Advice, consult, litigate, and facilitate on all aspects of IR.
- Participate in the conduct of investigations when employee complaints are brought forth.
- Mediate disputes as neutral third party or resolve complex issues between disputing parties.
- Setting up and coordination of disciplinary and grievance hearings.
- Facilitate grievance and disciplinary hearings.
- Serve in an advisory capacity to managers on labour related issues.
- Drafting of disciplinary documents, maintain union relationships, coordinate labour representatives' meetings.
- Maintain up to date record of Labour Relation issues.
- Developing and ensuring the implementation of client-specific talent attraction and retention processes.
- Develop and administer a coaching and improvement plan if the employee is not meeting expectation.
- Keeping records of all reviews done and outcomes.
- Drafting a performance review report, by analysing the performance trends per financial year or review cycle.
- Act as a liaison between employees and service providers.
- Ensure benefits records are kept up to date.
- Assist employees by referring them to the contracted company for counselling with regards to problems that could impact on performance.
- Conducting refresher training as well as HR related training and ensuring that all employees have Individual development plans.
- Reason for leaving: greener pastures.
Training Officer
Government Employees Pension Fund
11.2006 - 02.2007
- Development of the workplace skills plan, monthly, quarterly, and annual reports, assisting with the ABET project, Administration of the Bursary Scheme.
- Administration of Training and Development.
- Conduct training needs analysis, Coordinate, and facilitate training, organise induction programme, Present need - directed courses /seminars/ workshops.
- Liaise with external training providers, keep a detailed record of all training, evaluates training, advise employees with regards to career development, Assist with skills development audits.
- Reason for leaving: Greener pastures
Human Resource Management Intern
National Department of Health
12.2005 - 10.2006
- Presentation of training and Skills development.
- Scheduling employees for training.
- Creating a database for skills development.
- Compiling monthly, quarterly, and annual training reports.
- Reason for leaving: Greener pastures
OD-ETDP Learner
Midbank Bus Service
04.2004 - 05.2005
- Design of Learning Materials and Needs Analysis.
- Assessment with the Learning outcomes.
- Facilitation of Training and general admin.
- Assessment of learning outcomes.
- Coaching and Mentoring.
- Skills audits and analysis.
- Facilitation of learning.
- Reason for leaving: Contract ended
Education
BTech - Human Resource Management
University of South Africa
National Diploma - Human Resource Management
Tshwane University of Technology
Skills
Microsoft Word
PowerPoint
Excel
Outlook
Human Resource Management
recruitment and selection
attention to detail
logical reasoning
problem-solving
Intercultural sensitivity
language skills
Human Resource reporting
inventory tracking
report compilation
time management
organizational skills
planning skills
team player
leadership
decision-making
verbal communication
written communication
Accomplishments
- Obtained my professional registration from the South African board for people practice, under HR associate specialist
- Led a visibility project for the HR team in 2014 to 2016
- Led a project that was aimed at closing the gap between Supervisors and Line Managers which resulted in a development program to build a better alignment (2015)
- Chosen as the right candidate who will have a valuable input in a change management project between McKenzie Consulting and Eskom, the project later became a success (2014)
- I created an induction booklet for new employees who would join Eskom (2012)
Interests
I enjoy being involved in community outreach, cultivation projects that afford me the opportunity to make an impact on society
I enjoy going on a new outdoor adventure as well as fitness training
I also take joy in forming part of the preparations team at my church which has taught me a lot on what it takes to coordinate and organize events and gatherings
Ee
Black Female
Licence
Code 10-C1
Goals
- To achieving my set goals and keeping myself dynamic in the changing scenario to become a Human Resource Manager
- To become an excellent Administrative and Human Resource Specialist taking up challenging works in the Industrial structure with creative and diversified Projects and to be part of a Constructive and fast-Growing World
- To make a position for myself in the competitive corporate world and contribute to achieving the goals on both professional and personal level
- To work in an environment that challenges me to improve and constantly thrive for perfection in all the tasks allotted to me so that I can be able to showcase my Human Resource Management skills
Personal Information
Nationality: South African
Software
Sage 300
Payspace
Kronos
SAP HR
Timeline
People Management Officer
Nkomati Anthracite Mine
01.2023 - Current
Human Resource Consultant
Motus Technical Academy
10.2021 - 02.2022
Human Resource Practitioner
Isanti Glass
06.2021 - 09.2021
Human Resource Practitioner
Barloworld Equipment
07.2017 - 09.2020
Human Resource Business Partner
Eskom Holdings-Generation Group
03.2008 - 01.2016
Training Officer
Government Employees Pension Fund
11.2006 - 02.2007
Human Resource Management Intern
National Department of Health
12.2005 - 10.2006
OD-ETDP Learner
Midbank Bus Service
04.2004 - 05.2005
National Diploma - Human Resource Management
Tshwane University of Technology
BTech - Human Resource Management
University of South Africa