Summary
Overview
Work History
Education
Skills
Interests
Personal Information
Additional Information
Timeline
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CURTIS TIYANI MAIMELA

CURTIS TIYANI MAIMELA

Technical Support Manager
Pretoriuspark

Summary

Motivated and detail-oriented IT professional committed to continual growth and excellence. I aim to enhance my knowledge and capabilities in a world-class environment, contributing responsibly and effectively as a valuable asset to the organization.

Overview

12
12
years of professional experience
4033
4033
years of post-secondary education

Work History

Technical Support Manager

Fox5 IT Solutions
11.2019 - Current
  • Manage and support key clients including Cintocare Hospital, KEBD Attorneys, and others
  • Lead systems planning, implementation, and training
  • Manage a team of junior technicians
  • Administer Office 365, SharePoint, GPO, VoIP, backups, CCTV, and endpoint protection
  • Provide remote and onsite support aligned to SLA agreements

Service Support Specialist

Mazars South Africa
Johannesburg
02.2019 - 10.2019
  • Delivered technical support for internal systems
  • Managed user access, printers, network tools, and application issues

Field Engineer

System5
Johannesburg
07.2016 - 01.2019
  • Installed and maintained networks, servers, and endpoints
  • Conducted on-site support and escalations for various clients

Junior IT Technician

Digital Generation (Discovery Health branch)
Johannesburg
09.2013 - 07.2016
  • Supported desktop, network, and server operations
  • Provided end-user support and assisted with systems rollouts

Education

National Senior Certificate -

Hoërskool Voortrekkerhoogte
Pretoria
12.2008

3-Year Advanced IT Qualification - Information Technology

Boston City Campus & Business College
Pretoria

CompTIA A+ Certificate - Information Technology

Boston City Campus & Business College
Pretoria
05.2013

ITIL Foundation Certificate - IT Service Management

Pink Elephant Inc
Johannesburg
06.2016

Skills

  • Windows Server (2008R2 to 2022)

  • SQL Server

  • Active Directory

  • DNS

  • DHCP

  • IIS

  • LAN/WAN/WLAN setup

  • VLANs

  • VPN (L2TP, PPTP)

  • IP Subnetting

  • Office 365 Admin

  • SharePoint

  • Email Security

  • Cloud & Local Backups

  • Disaster Recovery

  • Firewall Configuration

  • Endpoint Protection

  • File Security

  • VoIP Systems

  • IP Phones

  • MS Teams

  • Zoom

  • Skype

  • Cisco Webex

  • Proxmox

  • Hyper-V

  • VMware

  • Print Manager

  • Sage Evolution/Sage People (Basic)

  • CCTV

  • Windows OS (7 to 11)

Interests

Building high-performance desktops
Exploring emerging technologies
Participating in team sports
Researching new gadgets and trends

Personal Information

  • Ethnicity: Black
  • Notice Period: 1 Calendar Month
  • Date of Birth: 05/15/90
  • Nationality: South African
  • Driving License: Code B (Own Car)
  • Willing To Relocate

Additional Information

Mr. Siphiwe Mgandela
HR Manager
Digital Generation
Email: siphiwe_mgandela@dgstore.co.za
Tel: 087 350 2701
Mr. Kaveshan Moodliar
Digital Generation
Kaveshan_Moodliar@dgstore.co.za
Regional operations manager
Tel: 071 9873747 / 011 784 9797
Mr. Cal Pretorius
System 5
CalP@system5.co.za
Senior Support Engineer
Tel: 084 444 7383
Mr. Wayne Jansen
Mazars South Africa
Wayne.Jansen@mazars.co.za
Service Support Manager
Tell: 072 651 9241/011 547 4000
Mr. Llewellyn Pienaar
Fox5 IT Solutions
Llewellyn@fox5.co.za
Solutions Architect
Tell: 083 397 3247/010 595 1111

Timeline

Technical Support Manager

Fox5 IT Solutions
11.2019 - Current

Service Support Specialist

Mazars South Africa
02.2019 - 10.2019

Field Engineer

System5
07.2016 - 01.2019

Junior IT Technician

Digital Generation (Discovery Health branch)
09.2013 - 07.2016

CompTIA A+ Certificate - Information Technology

Boston City Campus & Business College

ITIL Foundation Certificate - IT Service Management

Pink Elephant Inc

National Senior Certificate -

Hoërskool Voortrekkerhoogte

3-Year Advanced IT Qualification - Information Technology

Boston City Campus & Business College

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CURTIS TIYANI MAIMELATechnical Support Manager