Making Process Maps
City of Tshwane
08.2024 - 11.2024
- Created process maps to visually represent workflows, improving team collaboration and ensuring consistent understanding across departments.
- Analyzed existing processes to identify inefficiencies, enabling the development of solutions that enhance operational efficiency.
- Designed process flow diagrams to document standard procedures, ensuring alignment with best practices and reducing risk of errors.
- Evaluated system performance and processes to pinpoint areas for improvement, driving continuous optimization in operations.
- Collaborated with cross-functional teams to gather relevant data, ensuring accurate mapping and aligning processes with business goals.
- Developed standardized templates for process mapping, reducing duplication of effort and enhancing efficiency across teams.
- Reviewed process maps for accuracy and relevance, maintaining up-to-date documentation that supports ongoing business improvements.
