Culphuniah Vhonani Ngumeli
Admissions Administrator
Soweto
Summary
Skilled admissions professional with strong organizational and communication skills. Proven ability to manage application processes and coordinate with academic departments. Effective collaborator focused on achieving results and adapting to changing requirements. Reliable and flexible team player with talent for problem-solving and commitment to student success.
Admissions professional with substantial experience in streamlining admissions procedures and enhancing student engagement. Known for fostering collaborative environment and achieving seamless operations. Reliable and adaptable to changing demands, with expertise in database management and communication.
Overview
2
2
Languages
20
20
years of professional experience
Work History
Admissions Administrator
GIBS
12.2024 - Current
- Streamlined admissions process, enhancing application review efficiency and reducing turnaround time.
- Coordinated communication with prospective students, ensuring timely responses to inquiries and application status updates.
- Developed training materials for new admissions staff, improving onboarding experience and knowledge retention.
- Implemented data management systems to track applicant information, increasing accuracy and accessibility of records.
- Led initiatives to improve student engagement through outreach programs, fostering stronger relationships with applicants.
- Analyzed admission trends to inform strategic planning, contributing to enrollment goals and institutional growth initiatives.
- Mentored junior team members in best practices for application evaluation, promoting a collaborative team environment.
- Enhanced reporting processes by utilizing analytics tools, providing insights for decision-making in admissions strategy.
- Provided exceptional customer service to applicants, addressing concerns or questions promptly and professionally.
- Coordinated campus tours, open houses, and information sessions to showcase the institution''s offerings and attract prospective students.
- Implemented an automated system for sending decision letters efficiently while adhering to strict deadlines.
- Collaborated with department heads to establish admission requirements and criteria for various programs.
- Trained new staff members in admissions policies and procedures to ensure consistent processes across departments.
- Managed social media accounts related to admissions, fostering community engagement among prospective students.
- Assisted in reviewing applications, evaluating transcripts, and making admission recommendations based on established criteria.
- Evaluated effectiveness of recruitment strategies by regularly reviewing metrics such as conversion rates from inquiry to enrollment.
- Created marketing materials highlighting program benefits and institutional strengths for use at college fairs and other recruitment events.
- Developed strong relationships with high school counselors to promote the institution and encourage student referrals.
- Improved communication with prospective students by creating and maintaining an informative and engaging website.
- Maintained confidentiality of sensitive student information during all phases of the admissions process.
- Partnered with financial aid office to assist applicants in understanding available funding options.
- Conducted data analysis on enrollment trends to identify areas for improvement in recruitment strategies.
- Enhanced applicant tracking by developing a comprehensive database for easy access to applicant information.
- Streamlined the admissions process by implementing a user-friendly online application system.
- Advised applicants on prospects for admission and strategies for meeting academic and extracurricular credentials.
Teachers Assistant
Inkonjane Junior Secondary School
11.2021 - 08.2022
- Provide support to the teacher, such as typing, photocopying, distribution of teaching materials, capturing of data, filing, recordkeeping, etc.
- Support the teacher with technical preparation of the classroom for teaching and learning and ensure that teaching materials are available and ready for use.
- Oversee learners in and out of the classroom settings such as in the library, laboratory, and school event and during lunch breaks.
- Provide after school support to learners, such as homework classes, sports events, cultural activities and school trips.
- Provide services to maintain a safe, secure and clean classroom environment in promotion of the COVID-19 standard operating procedures.
- Carry out administrative tasks as required by the school.
- Reference: Deli Motha (Principal) and Raymond Molefe (HOD)
- Contact: 082 557 5114 / 073 690 9380
Practice Manager
Hannah Raath Biokineticists
05.2017 - 05.2019
- Making patient bookings and diary management for 5 Biokineticist
- Screening telephone calls
- Efficient email communication with patients and Biokineticist
- Practice paper work, filing and patient filing management
- Managing and ordering all stock as well as office Supplies
- Understanding the functions of a Biokineticist so that I may be able to answer patient questions and queries
- Overseeing the domestic workers – cleaners
- Overseeing machinery and maintenance
- Managing daily credit card statements and monthly reconciliations
- Billing and receipting patients
- Assistance where needed with medical aid claims
- Managing patients accounts
- Debt collection
- Organizing health and safety regulation quarterly meetings.
Receptionist
Sandown Travel
04.2014 - 04.2017
- General Office work
- Placing orders for office Essentials
- Data Capturing
- Office Assistant
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated travel arrangements, including flight bookings and hotel accommodations for clients.
- Implemented scheduling systems to optimize appointment management and reduce wait times.
- Assisted in training new staff on operational procedures and customer service standards.
- Handled customer inquiries and complaints, providing timely resolutions to enhance client satisfaction.
- Developed efficient filing systems for client records, improving data retrieval times by 30%.
- Collaborated with team members to streamline communication channels and enhance workflow efficiency.
Bookkeeper
Blue Print Apparel
01.2009 - 12.2013
- Cash Book (capturing source documents and bank statements on pastel)
- Invoicing (Customers & Suppliers) PASTEL
- Stock control (Keeping track of how much stock is at hand, capturing the stock in pastel)
- Creditors (Administer payments, preparation of remittances, to ensure that the correct amount owed /due is paid on the agreed date of every month).
- Debtors (Invoicing, Sending out Statements to clients, Age Analyses, follow up on outstanding payments)
- Preparing Remittances for Payments to Suppliers
- Managing Customers and Supplier Spreadsheets
- Implemented accounting software enhancements, improving efficiency in record-keeping and reporting functions.
Bookkeeper
Great Returns Investments
01.2008 - 01.2009
- Managed accounts payable and receivable, ensuring timely processing and accuracy of financial transactions.
- Reconciled bank statements with internal records, identifying discrepancies and implementing corrective actions.
- Prepared monthly financial statements, providing insights into cash flow trends and variances.
- Streamlined invoicing processes, reducing turnaround times and increasing client satisfaction.
- Mentored junior bookkeeping staff, fostering skill development and enhancing team performance.
- Led audits by preparing necessary documentation and coordinating with external auditors for seamless evaluations.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Generated detailed financial reports for management review, facilitating informed decisionmaking.
Training Coordinator
Boston City Campus & Business College
01.2006 - 01.2008
- Developed and implemented training programs aligned with organizational goals.
- Facilitated workshops to enhance staff skills and knowledge retention.
Education
Diploma - Credit Controller
Boston City Campus & Business College
Bedfordview, South Africa01-2008
Qualifications - Advance Accounting
Boston City Campus & Business College
01-2007
Qualifications - Principles of Customer Service
Boston City Campus & Business College
01-2007
Diploma - Administrative Assistant
Boston City Campus & Business College
01-2006
Diploma - Office Assistant
Boston City Campus & Business College
01-2006
Diploma - Bookkeeper
Boston City Campus & Business College
01-2005
Matric - English, Afrikaans, Mathematics, Accountancy, Economics, Business Economics, Mercantile Law
TASK ACADEMY
01-2004
Skills
Admissions
Strong organization
Collaboration
Compliance monitoring
Cross-functional teamwork
Teamwork
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Planning and coordination
Relationship building
PERSONAL DETAILS
- SURNAME: Ngumeli
- FIRST NAMES: Culphuniah Vhonani
- IDENTITY NUMBER: 870101 0210 08 1
- DATE OF BIRTH: 01 January 1987
- NATIONALITY: South African
- GENDER: Female
- MARITAL STATUS: Single
- RELIGION: Christian
- CRIMINAL OFFENCES: None
CONTACT DETAILS
- ADDRESS: 37 Sinthumule Street, Zone 6 Meadowlands, Soweto
- CONTACT NUMBER: 063 482 4541
- E-MAIL: culphuniahn@yahoo.com
Timeline
Admissions Administrator
GIBS
12.2024 - Current
Teachers Assistant
Inkonjane Junior Secondary School
11.2021 - 08.2022
Practice Manager
Hannah Raath Biokineticists
05.2017 - 05.2019
Receptionist
Sandown Travel
04.2014 - 04.2017
Bookkeeper
Blue Print Apparel
01.2009 - 12.2013
Bookkeeper
Great Returns Investments
01.2008 - 01.2009
Training Coordinator
Boston City Campus & Business College
01.2006 - 01.2008
Matric - English, Afrikaans, Mathematics, Accountancy, Economics, Business Economics, Mercantile Law
TASK ACADEMY
Diploma - Bookkeeper
Boston City Campus & Business College
Diploma - Office Assistant
Boston City Campus & Business College
Diploma - Administrative Assistant
Boston City Campus & Business College
Qualifications - Principles of Customer Service
Boston City Campus & Business College
Qualifications - Advance Accounting
Boston City Campus & Business College
Diploma - Credit Controller
Boston City Campus & Business College