Summary
Overview
Work History
Education
Skills
Timeline
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Crystal SAMUELS

Sales Coordinator
CAPE TOWN

Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.

Overview

27
27
years of professional experience

Work History

Sales Coordinator

YKK Southern Africa
09.2022 - Current
  • Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
  • Managed portfolio's of key accounts; consistently hitting quarterly targets whilst maintaining excellent levels of customer satisfaction.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Assisted walk-in clients in offering expert guidance and strategic recommendations.

Office Administrator

YKK Southern Africa
09.2016 - 08.2022
  • Oversee day-to-day functioning of office, ensuring that administrative processes run smoothly.
  • Provide support to staff and management, including handling correspondence, preparing documents, and scheduling meetings.
  • Logistics of incoming daily cargo, and inter branches.
  • Improved workplace efficiency with regular maintenance of office equipment and proactive troubleshooting of technical issues.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Assistant Framing Factory Manager

Framed By Orms
12.2008 - 04.2016
  • Enhanced factory efficiency by implementing lean manufacturing principles and optimizing production processes.
  • Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
  • Oversight of production processes.
  • Various general administrative tasks.
  • Liaison between departments regarding production goals and standards.
  • Quality control of end product.
  • Input into setting of production goals.

Framing Consultant

Erika Fahn Framing
10.2005 - 06.2006
  • Assisted walk-in clients/Interior decorators in offering expert guidance and strategic recommendations.
  • Gallery Management.
  • Mount cutting operator.
  • General Administrative tasks (stock control, reception, invoicing)

Gallery Manager

Art Etc.
03.1997 - 06.2005
  • Consulting with clients and interior decorators.
  • Assisting with purchasing of art work for gallery.
  • General Administrative tasks (stock control, reception, invoicing)
  • Managing production and quality control.
  • Mount cutting operator.

Education

Bachelor's Degree Pass - Afr., Eng., Math, Acctg., Bus., Econ.

Cedar High School
Mitchells Plain, South Africa
04.2001 -

Skills

MS Office

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Timeline

Sales Coordinator

YKK Southern Africa
09.2022 - Current

Office Administrator

YKK Southern Africa
09.2016 - 08.2022

Assistant Framing Factory Manager

Framed By Orms
12.2008 - 04.2016

Framing Consultant

Erika Fahn Framing
10.2005 - 06.2006

Bachelor's Degree Pass - Afr., Eng., Math, Acctg., Bus., Econ.

Cedar High School
04.2001 -

Gallery Manager

Art Etc.
03.1997 - 06.2005

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Crystal SAMUELSSales Coordinator