Open To Work
Hi, I’m
CRAIG WINSTON KWENDA
Riebeek-Kasteel,WC
Summary
I believe in a standard of excellence in everything I do; therefore I would like to be attached to an organization that values individual capabilities and possibly where there is potential for advancement.
Overview
10
years of professional experience
Work History
Au Bouchon Rouge Brasserie
Head Waiter
01.2020 - 04.2026
Job overview
- Enhanced customer dining experience through exceptional service and anticipation of guest needs.
- Increased restaurant efficiency by managing and delegating tasks to wait staff.
- Managed food resources and coordinated customer service while memorizing orders.
- Greeted new customers, discussed specials, and took drink orders.
- Trained staff members on use of POS system.
THE ROYAL HOTEL RIEBEEK KASTEEL
BOTTLESTORE MANAGER
10.2016 - 11.2019
Job overview
- Ordering of stock
- Conducted inventory counts to assess stock levels
- Completed cash reconciliation for daily transactions
- Training staff
- Led and motivated employees to enhance productivity and engagement.
- Completed various tasks within set timeframes to ensure operational efficiency.
- Organising shift lists
THE OX AND WAGON RESTAURANT
BAR MANAGER/WAITER
02.2016 - 10.2016
Job overview
- Maintained high service standards to enhance customer satisfaction.
- Fostered customer-friendly environment to promote positive experiences.
- Ensuring a customer friendly environment
- Assisted customers by taking orders and delivering food and beverages promptly, ensuring timely service.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Managed duty roster and performed cleaning tasks
- Closed out cash register and prepared cashier report at close of business.
Skills
,,,,,,
Customer service
Operations management
Performance management
- Time management
Team leadership
Decision-making
Strategic planning
Staff development
PERSONAL ATTRIBUTES
I am a mature man of high calibre, who possesses initiative, drive, enthusiasm, excellent relationship building skills, creative communication skills, willing to learn new things and has a heart to serve in any capacity. I am also a reliable team player and very effective in functions and events coordination.
References
- CHARLENE, GREEF, MS, charlenegreef@gmail.com, +27725532750, THE OX AND WAGON
- Ms TATENDA MUTOMBA tatendaannie2@gmail.com +27791596651
Personal Information
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteSalary Range
R35/hr - R50/hrLanguages
English
First Language
Timeline
Head Waiter
Au Bouchon Rouge Brasserie
01.2020 - 04.2026
BOTTLESTORE MANAGER
THE ROYAL HOTEL RIEBEEK KASTEEL
10.2016 - 11.2019
BAR MANAGER/WAITER
THE OX AND WAGON RESTAURANT
02.2016 - 10.2016