Craig Myandren Subban

Key Responsibilities

Directed corporate decision-making and planning by monitoring and setting policies and procedures to optimize fiscal performance.

Reduced month-end closing time by optimizing reconciliation procedures and improving collaboration between departments.

Developed comprehensive financial models to support management in forecasting and scenario analysis.

Prepared balance sheets, cash flow reports and income statements.

Ensured that actual cost is equal to budget or above

Kept track of all the financial transactions and ensure that they reflect in the company accounts.

Ensured that periodic business targets are met relating to new business and gross premium.

Direct preparation of accounting records.

Recommended budgets to management with regards to the Branch’s operation costs.

Responded to customer queries and handle customer complaints timeously.

Align all turnaround times to defined processes.

Ensured all clients are given proper and correct information per applicable terms and conditions.

Ensured the correctness and accuracy of all new business application processes.

Ensured that all clients are probed for feedback on service experience, products and submit same to the Sales Manager, monthly.

Reviewed operations of competing organizations, and plans, direct sales programs to develop new markets, using sales aids, advertising, promotional programs, and field services.

Assist in the development and implementation of the branches training and development plan.

Product mix of new business, cross -selling, and Upselling for all Hydroscand’s products.

Monitored and gave feedback on new business set targets for the branch.

Kept track and aligned all turnaround times to defined processes.

All Customer Retention strategies are implemented as per the company goals and guidance from the Sales Manager.

Ensured that all clients were probed for feedback on service experience, products and submit same to the Sales Manager, monthly, quarterly, and annually.

Ensured all clients are given proper and correct information per applicable terms and conditions (underwriting conditions), as will be applicable from time to time.

Correctness of all new business & amendments, applications and share to the relevant internal stakeholders.

Reported new business, total walk-in clients, queries, and collections daily, weekly, monthly, quarterly, and annually to the Sales Manager.

• Identified key areas for improvements by conducting needs analysis and risk management
• Enforce quality control and adherence to standard operating procedures
• Implemented leadership to the department and motivated staff to achieve maximum performance and efficiency
• Identify, implement and manage optimal processes and procedures, to minimise costs and maximise working capital
• Strategically planned and managed logistics, ensured efficient and streamlined daily operations and efficient housekeeping within the logistics department, Ensured excellent customer service at all times
• Hiring, leading and motivating subordinates to advance employee engagement, develop a high performing managerial team
• Supervise, coach, train workforce and staff retention
• Maintained and build relationships with key stakeholders and initiate business and organisational partnerships
• Liaised and negotiated with suppliers, manufacturers, etc
• Overseeing all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
• Make high-quality investing decisions to advance the business and increase profit
• Develop, implement and enforce adherence to guidelines and in-house policies to maintain the company’s legality and business ethics.

• Co-ordinated efficient and streamlined production workflow
• Planned and prioritised operations to ensure maximum performance and minimum delay
• Determined manpower, equipment and raw materials needed to cover production demand
• Assigned workers and other staff to particular production operations
• Scheduled shift according to production needs
• Monitor jobs to ensure they will finish on time and within budget
• Addressed issues when they arise aiming for minimum disruption
• Obtained output information (number of finished products, percentage of defectives etc.)
• Actively involved in the yearly stock take for hoses and fittings
• Conducting month-end reconciliations for short falls
• Drive stock variance investigations
• Conduct damage investigations leading to cost recovery from supplier or service provider, alternatively write offs
• Prepared and submitted status and performance reports.

• Discovered profitable suppliers and initiated business and organisational partnerships, choosing BBBEE preferred suppliers
• Negotiated with external vendors to secure advantageous terms
• Supervised and co-ordinated the ordering of necessary goods and services; manage the whole process from quotations, invoices, receiving payments on orders, delivery notes and management
• Finalised purchase details of orders and deliveries; manage and co- ordinated stock takes monthly and annually; managed daily cycle counts; ensuring compliancy with Health & Safety regulations
• Expedited and monitored orders, co-ordinate movement with vendors and other departments, provided status updates
• Tracked and reported key functional metrics to reduce expenses and improve effectiveness
• Assisted the financial department with accounts payable queries
• Conducted analysis of data and prepared control strategies; Performed risk management for supply contracts and agreements
• Developed and implemented policies and procedures throughout my department and enforced SOP’s and as well as adherence to KPI’s
• Prepared and checked all documentation and ensure accuracy and compliance.

• Ensured efficient, streamlined and accurate daily operations
• Process outgoing payments in compliance with financial policies and procedures
• Demonstrated a good understanding of financial and general accounting principles
• Performed daily financial transactions, including verifying, classifying, and recording accounts data
• Reconciled the accounts ledger to ensure that all bills and payments are accounted for and properly posted
• Follow-up on outstanding documentation
• Verified and investigated discrepancies, if any, by reconciling accounts and monthly statements
• Ensured a strong accounting and operational control environment
• Recognised and corrected account issues
• Ensured age analysis is maintained and updated and that there are no overdue accounts at period end
• Managed monthly payment runs and maintain accurate beneficiary details
• Liaising with management and creditors in a professional manner, attending meetings where necessary.

• Managed and co-ordinated efficient and streamlined debtor operations daily, ensuring accurate reconciliations and data, preparing the age analysis and following up on overdue debts
• Communicated extensively with customers, staff and senior management regarding past due invoices, delinquent accounts, deductions and proof of delivery
• Process cashbook; Allocate payments to correct debtor accounts
• Resolving queries both internally and externally around payments and outstanding invoices
• Conducted investigations as needed
• Preparing statements, client status reports and other relevant information as required
• Conducted random operational audit checks
• Manage credit risk of existing clients and new applications
• Demonstrated pro-active approach towards personal development and raised team productivity by streamlining existing processes
• Achieved both individual and team goals
• Strategic alliance of departmental goals against business strategies
• Managed adherence to SLA’s, SOP’s and KPI’s
• Compiled monthly reports as required
• Managed bad-debt and hand-over to external agencies as required.

• Delivered exceptional client service; maximised results and directed high performance while fostering collaboration across business
• Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with key stakeholders
• Maintained accountability for daily duties and the achievement of short- and long-term business objectives
• Reduced book down to 9% overdue of total amounts, clients included: Becton Dickinson, Johnson & Johnson, Novartis.

• Managed and con-ordinated effective and strategic revenue control, ensured that all areas were audited regularly
• Part of the opening team at Sibaya heading my own department with a staff compliment of 13
• Developed and implemented all systems and SOP’s
• Ensured that the financial revenue reporting activities were completed timeously and accurately for the Casino, Hotels and Food & Beverage.

• Revenue Controller: Managed and con-ordinated effective and strategic revenue control, ensured that all areas were audited regularly
• Part of the opening team at Sibaya heading my own department with a staff compliment of 13
• Developed and implemented all systems and SOP’s
• Ensured that the financial revenue reporting activities were completed timeously and accurately for the Casino, Hotels and Food & Beverage
• Account Receivable Clerk: Developing more effective and streamlined internal processes that transform tactical execution into strategic value
• Serving as a valuable conduit for more strategic activities like spend management and cash management
• Drive own performance & provide specialist support & advice to achieve specified objectives against required targets, deadlines and quality standards.