Craig Heldsinger
Summary
Pharmaceutical professional with comprehensive background in medication management, patient care, and regulatory compliance. Proven ability to enhance therapeutic outcomes through collaboration and adaptation to evolving healthcare needs. Strong expertise in pharmacology, prescription accuracy, and patient counseling. Reliable team player with results-driven approach and excellent communication skills.
Overview
29
29
years of professional experience
Work History
Responsible Pharmacist
Constantia Pharmacy
03.2022 - Current
- Responsible Pharmacist at a long-established and upmarket community pharmacy.
- Duties expected of, but not limited to those required of a Responsible Pharmacist; business and client focused at all times, and highly willing and adaptable in meeting the needs of patients and the business.
- The execution and endorsement of legal, professional and ethical obligations as set out by the South African Pharmacy Council.
- Adherence and execution of all requirements as prescribed by the SA Pharmacy Council.
- Administrative responsibilities relating to all aspects of a busy community pharmacy; including and not limited to staff management, stock management, client liaison and conflict resolution.
- Client interaction – Constantia Pharmacy as a high-end business has to adhere to very high standards of expectation and service levels with all clients.
- Liaison with medical schemes, pharmaceutical company representatives and medical product suppliers and wholesalers.
- Staff training, motivation and development.
Locum Tenens
07.2021 - 02.2022
- Netcare N1 City Hospital Pharmacy
- Netcare-Old Mutual COVID-19 Vaccination Centre
- Silverglades Pharmacy – Fish Hoek
- Warren's Pharmacy – Fish Hoek
- Pharmacy at Spar Bergvliet
Responsible Pharmacist
Bonnievale Pharmacy
03.2019 - 06.2021
- Responsible Pharmacist at a community pharmacy part of a close-knit community.
Responsible Pharmacist
Pharmacy at Spar Ceres
09.2018 - 02.2019
- Appointed as Responsible Pharmacist to assist in the set-up and establishment of a new pharmacy part of the Pharmacy @ Spar franchise.
Netcare Christiaan Barnard Memorial Hospital
06.2016 - 09.2018
- All duties as required by a hospital pharmacist including clinical responsibilities, ward and patient dispensing, pharmacy and ward stock control and management. Tutoring of interns, pharmacist assistants and other learners within Pharmaceutical Services.
- Responsibility in clinical pharmacy services, including medication management, medication safety, antibiotic stewardship, thromboprophylaxis monitoring, drug information and staff education.
- Representative Member of the Antibiotic Stewardship, Infection Control and Cardiothoracic Committees. Member of the South African Society of Clinical Pharmacy (SASOCP).
Responsible Pharmacist
Pharmacy @ Spar Sonstraal
08.2014 - 05.2016
- Appointed as Responsible Pharmacist to assist in the set-up and establishment of a new pharmacy part of the Pharmacy at Spar franchise.
Senior Pharmacist
Netcare N1 City Hospital
09.2011 - 07.2014
- Manage daily business operations with respect to the Hospital and Retail pharmacy components.
- Co-ordinate a team of pharmacists and assistants with respect to operational requirements.
- Conduct and assess the Pharmacist's Employee Personal Development portfolios.
- Assist Pharmacy Manager in conducting interviews of employment for prospective staff.
- Active role as tutor and mentor for Pharmacist Assistant and Pharmacist Assistant learners. Facilitate staff motivation and training.
Pharmacist
Mediclinic Cape Town
05.2011 - 08.2011
- Role pertaining to that of a hospital pharmacist.
Sabbatical
06.2010 - 04.2011
- Returned to South Africa.
- Time dedicated to travel and resettling.
Analyst, Client Services EMEA
IMS Health, London
04.2007 - 05.2010
- Provide international client support for the IMS global product portfolio, including all aspects of IMS MIDAS sales, prescription and medical data, IMS Publications and Customised Sales and Prescribing Insights offerings. (MIDAS = Multinational Integrated Data Analysis System)
- Provision of targeted data analysis and investigative functions to the various IMS Business Lines and direct to Global clients in support of client-specific deliverables.
Information Specialist - Pharmaceutical Services
IDIS Pharma, London
03.2004 - 07.2004
- Product information and support provided to clients, the medical profession and general public with respect to IDIS as a pan-European wholesaler and distributor of specialist pharmaceutical products on a named-patient basis.
Analyst, Global Reference Systems
IMS Health, London
09.2001 - 11.2003
- Global Reference Systems provide services relating to IMS data to IMS offices worldwide e.g. global data standards, support and quality control. A further role is the production of global value-added data used in IMS products, services and solutions e.g. reference information related to corporation and product data, chemical ingredients, licensing, generics and product patents.
Pharmacist Technician
The London Clinic
07.2000 - 08.2001
- Specialist unit pharmaceutical stock control, management and quality assurance i.e., Theatres, Intensive Care, Oncology, Radiology, Ophthalmology, Gastroenterology.
- Aseptic preparation of chemotherapeutic agents for use in oncology.
Territory Business Manager, North London
Orthomol GmbH
01.2000 - 06.2000
- Implement sales programs and client support for the Orthomol range of micronutrients with pharmacists, consultants and general practitioners in the North London area.
Managing Pharmacist, Mopani Pharmacy, Nelspruit
08.1996 - 10.1999
- Manage and co-ordinate of a team of pharmacists and pharmacy assistants for a large-scale community pharmacy.
- Manage a high-turnover dispensary in order to forecast and meet all patient needs, while remaining within required budgetary and inventory constraints.
Education
Bachelor of Pharmacy - B.Pharm
University of Port Elizabeth
01.1993
Skills
- Dedicated and adaptable pharmacy professional experienced in private hospital and retail pharmacy management functions, pharmaceutical consulting client services and data analytical services, drug information services and pharmaceutical product sales
- Skills in client services, data analytics, project delivery, performance improvement, organizational understanding and communication, and people management experience
- Experience in the tutoring of pharmacist assistants, interns, junior and newly appointed personnel
- Demonstrated ability to build personal trust and respect and communicate effectively within a range of organizations and fields
- Ability to work cross-functionally and in a diverse team environment
- Demonstrated problem solving, analytical and client service skills
- Excellent understanding of scientific and social issues
- Excellent researching skills and an ability to work under pressure according to strict deadlines
Languages
English – Written and Oral Fluency
Afrikaans – Written and Oral Fluency
Additional Training
- University of the North West – Pharmacology modules, distance learning
- Institute for Optimum Nutrition, London – Nutritional Practitioner Foundation Course
- Freelance and Feature Writing – London School of Journalism
Timeline
Responsible Pharmacist
Constantia Pharmacy
03.2022 - Current
Locum Tenens
07.2021 - 02.2022
Responsible Pharmacist
Bonnievale Pharmacy
03.2019 - 06.2021
Responsible Pharmacist
Pharmacy at Spar Ceres
09.2018 - 02.2019
Netcare Christiaan Barnard Memorial Hospital
06.2016 - 09.2018
Responsible Pharmacist
Pharmacy @ Spar Sonstraal
08.2014 - 05.2016
Senior Pharmacist
Netcare N1 City Hospital
09.2011 - 07.2014
Pharmacist
Mediclinic Cape Town
05.2011 - 08.2011
Sabbatical
06.2010 - 04.2011
Analyst, Client Services EMEA
IMS Health, London
04.2007 - 05.2010
Information Specialist - Pharmaceutical Services
IDIS Pharma, London
03.2004 - 07.2004
Analyst, Global Reference Systems
IMS Health, London
09.2001 - 11.2003
Pharmacist Technician
The London Clinic
07.2000 - 08.2001
Territory Business Manager, North London
Orthomol GmbH
01.2000 - 06.2000
Managing Pharmacist, Mopani Pharmacy, Nelspruit
08.1996 - 10.1999
Bachelor of Pharmacy - B.Pharm
University of Port Elizabeth
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