Summary
Work History
Education
Skills
Timeline
AssistantManager
Cosmas Mulenga

Cosmas Mulenga

Lusaka

Summary

Dedicated Fast Food Crew Member proficient in customer service, food handling, preparation and point of sale transactions. Hard worker with record of on-time shift arrival and willingness to stay late to complete orders.

Work History

Food Waiter

Kfc Chicken
01.2022 - 07.2022
  • Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
  • Took orders, prepared meals, and collected payments.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
  • Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Assisted with preparing salads and cold food items.
  • Adhered to food safety regulations by consistently practicing proper sanitation techniques in the kitchen area.
  • Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
  • Improved customer satisfaction by providing efficient and friendly service during peak hours.
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.

Education

High School Diploma -

Southern College
Livingstone,Zambia
01.2021

Skills

  • Reliability and punctuality
  • Strong Communication Skills
  • Food Preparation
  • Cleanliness and sanitation
  • Fluent in English
  • Food and beverage preparation

Timeline

Food Waiter

Kfc Chicken
01.2022 - 07.2022

High School Diploma -

Southern College
Cosmas Mulenga