Compassionate and dedicated Healthcare Assistant with a wealth of experience in biological specimen collection, mobility support, and adept management of emergency situations. Proven ability to build rapport with patients, prioritize tasks effectively, and manage time efficiently. Committed to ensuring patient comfort and security, with proficiency in maintaining clean and sanitized environments. Skilled in documenting observations, identifying symptoms, and providing support in various healthcare scenarios. Energetic and resourceful professional, specializing in addressing both acute and chronic conditions. Navigate complex healthcare settings to optimize patient care and deliver positive, memorable experiences through strong customer service, multitasking, and time management.
Overview
3
3
years of professional experience
4046
4046
years of post-secondary education
1
1
Language
Work History
Health Care Assistant
Luanshya Mine Hospital
12.2023 - Current
Provide hands-on support for patients, including assistance with mobility, personal care, and activities of daily living.
Respond effectively to emergency situations, implementing appropriate protocols, and providing immediate assistance to ensure patient safety.
Collaborate with the healthcare team, effectively communicating patient needs, updates, and contributing to a coordinated approach to care.
Prioritize patient comfort and security, fostering a supportive and reassuring atmosphere during their healthcare journey.
Demonstrated a commitment to professional development, staying updated on healthcare practices, and adapting to evolving patient care needs.
Established clear communication channels within the healthcare team, enhancing collaboration, and ensuring seamless patient care.
Received positive feedback from patients and families for a compassionate and empathetic approach to healthcare assistance.
Maintained consistently high cleanliness standards, contributing to a reduced risk of infections, and a safe healthcare environment.
Successfully managed emergency situations, demonstrating a quick and effective response.
Adult Care Provider
Ndola Teaching Hospital
01.2023 - 11.2023
Oversaw daily living tasks such as meal preparation, laundry, and housekeeping to maintain a clean and welcoming environment for patients.
Monitor, maintain, and calibrate medical equipment on a daily basis.
Track patient progress, and promptly communicate any changes to the healthcare team.
Correspond with patients through various channels for appointment scheduling and addressing inquiries.
Enhanced patient communication and scheduling efficiency.
Responded promptly to patient call signals, demonstrating a quick and effective resolution of patient needs.
Facilitated seamless communication within the multidisciplinary team, ensuring timely updates on patient conditions and unit concerns.
Consistently upheld stringent safety protocols, fostering a secure environment at all times.
Demonstrated proficiency in utilizing approved hospital devices and techniques for safe patient transport and lifting.
Provided essential physical support for activities like bathing, dressing, and toileting, contributing significantly to comprehensive patient care.
Collaborated with healthcare professionals to develop comprehensive care plans for optimal patient outcomes.
Education
Advanced Certificate - Health Care Assistant
Zambia Institute For Medical & Psychological Studies
Lusaka
06-2022
Advanced Certificate - CPR & First Aid
Handsworth Institute Of Health Science& Technology
Lusaka
12-2022
Skills
ADL Support
CPR certification
Patient evaluations
Catheter care
Personal care aide
Multitasking Abilities
First aid certification
Feeding assistance expert
Transporting patients
Team building
Certified in CPR/AED
Administering medications
References
References available upon request
Timeline
Health Care Assistant
Luanshya Mine Hospital
12.2023 - Current
Adult Care Provider
Ndola Teaching Hospital
01.2023 - 11.2023
Advanced Certificate - Health Care Assistant
Zambia Institute For Medical & Psychological Studies
Advanced Certificate - CPR & First Aid
Handsworth Institute Of Health Science& Technology