Cornell Phillips
Toekomsrus,Randfontein
Summary
Dedicated Grant Administrator with over decade years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience, ensuring regulatory adherence and compliance, maintaining organizational accountability.
Overview
24
24
years of professional experience
Work History
Grants administrator
South African Social Security Agency
Randfontein
09.2006 - Current
- Assist in administering social grants at the local office level.
- Provide excellent customer care services.
- Effectively screen and process all grant applications.
- Conduct quality control on grant applications.
- Handle medical, beneficiary maintenance, and payment processes.
- Ensure compliance with Section 57 of the Public Finance Management Act (PFMA, Chapter 6, Part
Administration clerk
Department of Social Development
Randfontein
09.2005 - 08.2006
- Welcomed visitors warmly, creating a positive first impression of the organisation
- Delivered excellent customer services through phone and email correspondence.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Coordinated travel arrangements and logistics for team members.
Diversion Coordinator
National Institute for Crime Prevention and the Reintergration of Offenders
West Rand, South Africa
03.2002 - 06.2004
- Build and maintained strong relationships with partners and key stakeholders.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Discussed issues and brainstormed solutions with various groups and individuals to maintain project progress.
Education
Microsoft excel 2003 Excel - undefined
Sita (State Information Technology Agency)
01.2009
Excellent Customer Care -
Palama (Public administration and Management Academy)
01.2009
NVQ Level 4 - Social Security
UJ (University of Johannesburg)
Johannesburg01.2009
Socpen training Module 1&2&3&4 -
Sita (State Information Technology Agency)
01.2006
Call Center Administration - Microsoft Word and Excel, Telephone Skills, Behavioral Skills, Customer Service
Cornerstone-HR
01.2004
Grade 12 -
Randfontein Secondary High School
Randfontein01.1995
Skills
Conflict Resolution
Analytical-thinking
Customer service orientation
Ethical decision making
Excellent communication
Computer Literacy, Excel, data systems
Timeline
Grants administrator
South African Social Security Agency
09.2006 - Current
Administration clerk
Department of Social Development
09.2005 - 08.2006
Diversion Coordinator
National Institute for Crime Prevention and the Reintergration of Offenders
03.2002 - 06.2004
Microsoft excel 2003 Excel - undefined
Sita (State Information Technology Agency)
Call Center Administration - Microsoft Word and Excel, Telephone Skills, Behavioral Skills, Customer Service
Cornerstone-HR
Excellent Customer Care -
Palama (Public administration and Management Academy)
NVQ Level 4 - Social Security
UJ (University of Johannesburg)
Socpen training Module 1&2&3&4 -
Sita (State Information Technology Agency)
Grade 12 -
Randfontein Secondary High School