Cornelius ELS
Sales/Retail Manager
Krugersdorp
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
18
18
years of professional experience
Work History
Financial Advisor
Trigger Capital
05.2017 - Current
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Ensured compliance with industry regulations and company policies while serving clients'' best interests.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
Store Manager
Ouklip Spar
12.2015 - 04.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Financial Advisor
Maxim Financial Solutions
03.2013 - 04.2015
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
Project Manager
Dump & Dune Drillers
10.2010 - 02.2013
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Store Manager/ Owner
Khayelitsha Super Spar (co-owner) & Tops
05.2006 - 01.2013
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Education
T2 Metal Mining - Mining
Wits Tichnicon
Johannesburg, South Africa 04.2001 -
High School Diploma -
Evander High School
Evander 04.2001 -
Skills
Investment planning
Client Relations
Insurance decisions
Sales and Marketing
Sales expertise
Financial Advising
Relationship building and management
Insurance sales
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 150 staff members.
- Resolved product issue through consumer testing.
- Achieved the first national store ranking within 2 years.
- Exceeded monthly store sales goals 6 months in a row.
- Increased sales by 7% by coaching department managers on new merchandising standards.
Languages
English
Advanced (C1)
Dutch
Advanced (C1)
Timeline
Financial Advisor
Trigger Capital
05.2017 - Current
Store Manager
Ouklip Spar
12.2015 - 04.2017
Financial Advisor
Maxim Financial Solutions
03.2013 - 04.2015
Project Manager
Dump & Dune Drillers
10.2010 - 02.2013
Store Manager/ Owner
Khayelitsha Super Spar (co-owner) & Tops
05.2006 - 01.2013
T2 Metal Mining - Mining
Wits Tichnicon
04.2001 -
High School Diploma -
Evander High School
04.2001 -
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