Cornelius D Viljoen
Pretoria
Summary
Neels brings a wealth of experience in security and administration to any team. Employment background in business and economics is complemented by extensive security training certifications. For the past 13 years, Neels has held various leadership positions within Fidelity Security Services Group, managing branches, technicians, and national operations. Experience spans technical services, client relations, and financial management.
Overview
36
36
years of professional experience
Work History
Active Track Supervisor
Fidelity Security Services
Pretoria
08.2020 - 12.2023
- Overseeing maintenance and SLA clients
- Client liaison meetings
- Managing billing procedures and job cards
- Organizing stock and daily communication with technicians
- Coordinating Active Track operations nationally
- Supervising Videofied systems
Technical Manager – Outlying Areas
Fidelity Security Services
08.2017 - 07.2020
- Overseeing service operations and billing procedures
- Managing Staff - 3 Coordinators and 6 Technicians
- Budget
- Staff Training
- Managing stock inventory and daily communication with technicians
- Coordinating Active Track operations on a national scale
Branch Manager Menlo Park
Fidelity Security Services
10.2016 - 07.2017
- General branch management and overseeing operations
- Managing Staff – 2 Sales Reps, 1 Admin Lady, 1 Operations Manager, 3 Coordinators, 12 Reaction officers, 14 Guards
- Conducting client meetings and Community Policing Forum (CPF) meetings
- Managing fleet operations and technical and sales departments
- Ensuring compliance with firearm control regulations
- Preparing and presenting MOS (Financial Reporting/Budget) reports
Administration Manager (Technical)
Fidelity Security Services
01.2011 - 10.2016
- Overseeing billing operations and monitoring days overdue for technical work
- Managing Work in Progress (WIP) cost to billing ratio
- Preparing weekly management reports and addressing queries
- Administering the TOMS program and managing stock and suppliers
- Conducting disciplinary inquiries and processing payroll orders
- Overseeing Active View System and Active Track/Guard operations
- Preparing and presenting MOS (Financial Reporting/Budget) reports
Bookkeeper
Bannisters Calendars/Needle Art
06.2008 - 01.2011
Credit Control Supervisor
Fidelity Reaction Services
10.2007 - 05.2008
Logistics Manager
Anchor Security
05.2007 - 10.2007
Control Room Manager
Fidelity Reaction
08.2004 - 05.2007
Credit Control
Fidelity Reaction
09.2002 - 08.2004
Credit Control
Fedsure Health
08.1999 - 08.2001
Owner
The Blues
01.1999 - 05.1999
Teller, Foreign Exchange
Bank of Athens
08.1994 - 12.1998
Teller, Foreign Exchange
Standard Bank
11.1991 - 08.1994
Teller
Volkskas Bank (Now ABSA)
12.1987 - 10.1991
Education
Matric - Afrikaans, English, Bible Study, Economics, Business Economics, Typing
Goudveld Hoërskool
01.1987
Psira Grade E, D, C, B, and A
Fidelity Security Training College
Skills
- Management
- Administration
- Advanced Excel
- Client Liaison
- Financial Reporting
- Budgeting
- Billing
- HR Matters
- Disciplinary Hearings
- Credit Control
- Management Reports
- Stock Take
- Training
- Service lever Agreements
- Fleet Management
- Call Center Management
- Cost Savings
- Resolve Queries
- SAP
- Pastel
- Teams
- Zoom
- Maintenance planning
- Personnel supervision
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Organizational skills
- Effective communication
- Active listening
- Decision-making
- Self motivation
- Professionalism
Hobbies and Interests
- Cooking
- Baking
- Astrology
- Mindfulness
Timeline
Active Track Supervisor
Fidelity Security Services
08.2020 - 12.2023
Technical Manager – Outlying Areas
Fidelity Security Services
08.2017 - 07.2020
Branch Manager Menlo Park
Fidelity Security Services
10.2016 - 07.2017
Administration Manager (Technical)
Fidelity Security Services
01.2011 - 10.2016
Bookkeeper
Bannisters Calendars/Needle Art
06.2008 - 01.2011
Credit Control Supervisor
Fidelity Reaction Services
10.2007 - 05.2008
Logistics Manager
Anchor Security
05.2007 - 10.2007
Control Room Manager
Fidelity Reaction
08.2004 - 05.2007
Credit Control
Fidelity Reaction
09.2002 - 08.2004
Credit Control
Fedsure Health
08.1999 - 08.2001
Owner
The Blues
01.1999 - 05.1999
Teller, Foreign Exchange
Bank of Athens
08.1994 - 12.1998
Teller, Foreign Exchange
Standard Bank
11.1991 - 08.1994
Teller
Volkskas Bank (Now ABSA)
12.1987 - 10.1991
Psira Grade E, D, C, B, and A
Fidelity Security Training College
Matric - Afrikaans, English, Bible Study, Economics, Business Economics, Typing
Goudveld Hoërskool
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