Dynamic manager with a proven track record at Steel Pipes For Africa, excelling in team leadership and strategic planning. Enhanced customer satisfaction and increased market share through effective operations management and financial oversight. Cultivated a strong company culture, driving employee engagement and optimizing resource utilization for sustained business growth.
Overview
33
33
years of professional experience
Work History
Manager
Steel Pipes For Africa (West Rand )
09.2003 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Controlled costs to keep business operating within budget and increase profits.
Improved marketing to attract new customers and promote business.
Maintained professional, organized, and safe environment for employees and patrons.
Developed and maintained relationships with customers and suppliers through account development.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
Increased market share with strategic business development efforts, expanding into untapped markets.
Managed senior-level personnel working in marketing and sales capacities.
Sales Manager
Steel Giant
04.1992 - 07.2003
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Built long-lasting client relationships through excellent customer service and consistent followups.