Accomplished professional with extensive experience in accurately transcribing medical dictations. Offers great time management and task prioritization skills. Adept at quickly learning new software programs and technologies.
Hi, I’m
Cornelia van Deventer
Medical Transcriptionist
Krugersdorp
Summary
Overview
20
years of professional experience
Work History
Dr. van Rensburg & Partners RadiologistKrugersdorp
Medical Transcriptionist
10.2011 - Current
Job overview
- Transcribed audio from various sources, listening attentively to deliver correct, actual dictation.
- Improved turnaround time for report generation by efficiently managing transcription tasks.
- Transcribed and edited radiology reports from dictation.
- Stayed up-to-date with medical terminology and industry trends to maintain accuracy in transcriptions.
- Expedited urgent document requests, ensuring prompt delivery of critical information to healthcare providers.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
Dr. van Rensburg & Partners RadiologistFlorida
Medical Receptionist
12.2007 - 10.2011
Job overview
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Maintained strict confidentiality of patient information, adhering to medical office policies.
SpecSavers OlivedaleOlivedale
Frontliner
02.2005 - 07.2007
Job overview
- Sales
- Debtors and creditors.
- Submission of medical aid claims.
- Improved customer satisfaction by promptly addressing concerns and providing accurate information.
- Performed daily opening/closing duties diligently, ensuring that the workplace was always ready for operation at the start or end of each business day.
- Managed inventory levels efficiently to prevent stockouts, ensuring the availability of necessary items for customers.
Education
POYNTRandburg, South Africa
Diploma of Higher Education from Call Centre Training
08.2007
University Overview
- Better customer experience
- Customer satisfaction
- Empathy
WestcolRoodepoort College
Diploma of Higher Education from Pastel Accounting and Payroll
05.2005
University Overview
- Pastel Accounting
- Pastel Payroll
Skills
Medical terminology knowledge
Voice recording translating
Error identification
Medical transcription
Audio transcription
Proofreading
Data handling
Quality checking
Translating Afrikaans to English and vice versa
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Afrikaans
Bilingual or Proficient (C2)
Timeline
Medical Transcriptionist
Dr. van Rensburg & Partners Radiologist
10.2011 - Current
Medical Receptionist
Dr. van Rensburg & Partners Radiologist
12.2007 - 10.2011
Frontliner
SpecSavers Olivedale
02.2005 - 07.2007
POYNT
Diploma of Higher Education from Call Centre Training
2004
Westcol
Diploma of Higher Education from Pastel Accounting and Payroll
2003