Cornelia Conradie
Private Residence Manager
Hermanus
Summary
Working for more than 20 years at The Royal Portfolio, I believe in its Culture, I trust its Leadership, and my Faith in the process in motivating staff to create an environment for our guests to ensure an complete experience.
Overview
21
21
years of professional experience
4
4
Languages
Work History
Private Residence Manager
The Royal Portfolio Birkenhead House
11.2020 - Current
- Promoted our culture by using our P&V to ensure that our guests have an complete experience and a prefect stay.
- Enhancing guests esperance by offering personalized service
- Ensuring that all aspect of the guests stay has been looked after
Assistant to the Owner - No Position Just Filled
The Royal Portfolio
03.2019 - 10.2020
After the One Above contract ended I helped out in Liz office until Covid 19 happened.
During Covid Shane asked me if I would like starting up the Private Residences - which I have excepted
Private Residence Manager The One Above
The Royal Portfolio
03.2016 - 03.2020
Deputy General Manager
The Royal Portfolio Birkenhead House
02.2004 - 02.2016
- I have been working at Birkenhead House since 2004. I was appointed as Guests Relations and relief Chef
- I worked as relief manager and chef at the old La Residence for 2 weeks every 6 weeks until the new La Residence opened
- I also started the function and weddings at BH - while doing this I also took over the Housekeeping.
- I was, when Shane came back, the Dep GM till I left in 2016 to be the One Above Manger
Education
Diploma in Hotel Management - Hotel Management
Cape Technicon
Granger Bay, Cape Town 04.2001 -
Skills
- Leadership: Motivate and inspire staff, set goals, and provide constructive feedback
- Communication: Work well in a team Interact well with with guests and employees
- Problem solving: Resolve operational challenges
- Customer service: The skill to meet or exceed guest expectations, and anticipate their needs
- Attention to detail: Pay close attention to details, such as room presentation, inventory management, and event management
- Interpersonal skills: Establish professionalism, patience, and understanding with staff and guests
Timeline
Private Residence Manager
The Royal Portfolio Birkenhead House
11.2020 - Current
Assistant to the Owner - No Position Just Filled
The Royal Portfolio
03.2019 - 10.2020
Private Residence Manager The One Above
The Royal Portfolio
03.2016 - 03.2020
Deputy General Manager
The Royal Portfolio Birkenhead House
02.2004 - 02.2016
Diploma in Hotel Management - Hotel Management
Cape Technicon
04.2001 -
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