- AFRIKAANS
- ENGLISH
CORNE MARAIS
SUNNYRIDGE
Summary
Motivated professional experienced in customer-facing environments, delivering exceptional client relationship management and effective complaint resolution. Fostered loyalty and trust through strong problem-solving abilities and a positive attitude. Committed to continuous learning and enhancing team performance.
Overview
1
1
Language
14
14
years of professional experience
Work History
MANAGER
PRESLEYS NIGHTCLUB AND SILVERADOS RESTUARANT
05.2025 - Current
- Managing staff IN KITCHEN AS WELL AS WAITERS BARMAN AND CARWASH STAFF
- Managed nightclub staff, oversaw cash-ups and conducted stock takes to maintain operational efficiency
- Monitored staff performance and developed improvement plans.
- Optimised workforce scheduling, balancing team workload to prevent burnout and maintain morale.
- Ensured customer satisfaction by assisting all patrons promptly and effectively
- Conducted cash-ups at the end of shifts for accurate financial reporting.
- Ordered stock supplies to maintain optimal inventory levels.
- Performed regular stock takes to monitor inventory levels.
- Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
- Supervised supply purchases, management and tracking in line with budgetary requirements.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Coordinated event bookings and prepared all necessary arrangements for successful execution
- Maintained smooth nightclub operations and resolved any complaints effectively.
- Facilitated payouts for Gold Rush gambling machines and verified daily functionality.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
BARMAN
PRESLEYS NIGHTCLUB
10.2018 - Current
- CURRENTLY ALSO SILVERADO TRUCK STOP AND CAR WASH MANAGER ON PREMISES OF PRESLEYS (SAME OWNER)
- Managed staff, collected payments, and oversaw accounts of specific trucks.
- Processed cash transactions, ensuring accurate customer service as cashier
- Provided assistance to customers with inquiries and purchases
- Organised and prepared opening stock to facilitate smooth daily operations
- Counted and recorded closing stock to maintain accurate inventory levels at day’s end
WAREHOUSE ASSISTANT
GREENWORLD RECYCLERS
05.2016 - 07.2016
- Offloaded stock from delivery vehicles into warehouse, ensuring accurate inventory management
- Organised and packed products in warehouse for efficient distribution
- Assisted managers with daily operations and team coordination
- REASON FOR LEAVING: PERSONAL CHILD VERY ILL
VINYL APPLICATOR
PRO SIGNS
02.2016 - 04.2016
- Applied vinyl graphics to surfaces, enhancing visual appeal for signage projects
- FABRICATION OF SIGNS
- Installed rigging systems, ensuring safe and efficient support for various operations
- REASON FOR LEAVING: BETTER OPPORTUNITY
GRILLER
CHESA NYAMA
05.2014 - 02.2015
- Grilled diverse menu items to meet customer preferences
- Addressed customer inquiries to enhance dining experience
- Processed transactions efficiently at cash register
DRIVER
CAZBAR ROADHOUSE
10.2013 - 12.2013
- Delivered food orders efficiently to ensure customer satisfaction
- Grilled food items according to customer specifications
- Assisted customers with inquiries and purchases
- Processed transactions using till, ensuring accurate sales records
- Exited role as position was eliminated
VINYL APPLICATOR
SIGN HOUSE
05.2012 - 10.2013
- Applied vinyl to signs, windows, and vehicles for branding and visual impact
- Fabricated signs to meet client specifications and enhance visibility
- Executed spray painting techniques for even coverage and quality finish
- CO2 WELDING
- Installed rigging systems for various projects
Education
Grade 10 -
Hoerskool Sentraal
Beaufort West, WCSkills
- Operational support
- Financial oversight
- Inventory control
- Inventory management systems
- Stock ordering
- Cash handling
- Payment processing
- Till and cash handling
- Cash and payment management
- Event coordination
- Project Management
- Staff management
- Team leadership
- Workforce scheduling
- Problem solving
- Issue resolution
- Client relationship management
- Customer relationship building
- Quality assurance
- Department management
- Facility management
- Emergency response
- Negotiation
- Delegation strategies
- Administrative support
- Invoicing
- Customer Service
- Customer assistance
- Customer engagement
- Complaint resolution
- Complaint handling
- Listening actively
- Attention to detail
- Service excellence
- Multi-tasking
- Positive mindset
- Complaint handling
- Attention to detail
- Customer engagement
Languages
Custom
MARRIED
Personal Information
- ID Number: 931104 5395 086
- Health Status: GOOD
Timeline
MANAGER
PRESLEYS NIGHTCLUB AND SILVERADOS RESTUARANT
05.2025 - Current
BARMAN
PRESLEYS NIGHTCLUB
10.2018 - Current
WAREHOUSE ASSISTANT
GREENWORLD RECYCLERS
05.2016 - 07.2016
VINYL APPLICATOR
PRO SIGNS
02.2016 - 04.2016
GRILLER
CHESA NYAMA
05.2014 - 02.2015
DRIVER
CAZBAR ROADHOUSE
10.2013 - 12.2013
VINYL APPLICATOR
SIGN HOUSE
05.2012 - 10.2013
Grade 10 -
Hoerskool Sentraal