Corné Victor Hefer
Pretoria
Summary
Results-driven professional with 5 years of experience in financial and medical aid sectors, delivering impactful results. Expertise in building strong relationships to meet organizational objectives. Proficient in reconciliations, journal entries, and financial reporting, enhancing team performance and continuous improvement. Committed to fostering collaboration and driving operational excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Bookkeeper
CLBC Management Services
Pretoria
02.2025 - Current
- Reconciled bank statements with company records, identifying discrepancies and rectified them promptly for accurate financial reporting.
- Assisted in budget preparation by compiling historical financial data, aiding in the prediction of future financial trends and expenditures.
- Analysed financial discrepancies and irregularities, providing detailed reports to management for informed decision-making.
- Utilised accounting software to input data, generate reports, and assist in the streamlining of bookkeeping processes for efficiency.
- Reconciled bank and credit card accounts weekly, monthly and quarterly.
- Reconciled bank statements against company books, identifying discrepancies and rectifying errors for precise financial reporting.
- Processed journal entries, online transfers and payments.
- Prepared invoices, processed payments, and followed up on outstanding balances to optimise cash flow.
- Monitored accounts receivable and payable, executing timely collections and payments to maintain healthy cash flow.
- Generated monthly financial reports, highlighting income, expenses, and variances to support strategic decision-making.
- Supervised payroll, electronic deposits and employee pay adjustments.
Stock Taker
CLBC Management Services
Pretoria
08.2024 - Current
- Conducted precise stock counts to maintain accurate inventory records for retail outlets.
- Performed regular audits of warehouse stock to verify records against physical count.
- Collaborated with store managers to identify discrepancies and rectify stock inconsistencies.
- Monitored, recorded and helped with investigations of missing stock.
- Coordinated with purchasing departments to adjust orders based on inventory needs.
Medical aid Recon Clerk
CLBC Management Services
Pretoria
08.2024 - 02.2025
- Review and reconcile medical aid claims and payments for correct billing.
- Verify patient-account transactions against claims to support accurate payments.
- Identify discrepancies between records, claims, and payment details for corrections.
- Conducted data entry tasks with a high degree of accuracy, updating databases and maintaining up-to-date records.
- Handled confidential documents, ensuring secure filing and retrieval as per compliance regulations.
- Secured data by following confidentiality procedures.
- Handled photocopying documents, updating files and faxing communications for staff.
- Processed invoices, receipts, payments, and other financial transactions with accuracy to maintain financial records.
- Answered telephone calls to offer information, direct callers and take messages.
- Maintain accurate, up-to-date patient accounts following medical aid rules.
- Apply compliance checks to meet medical aid policy requirements daily.
- Managed daily office operations and administrative support for senior management, enhancing organisational efficiency.
- Managed client communications by answering phones and corresponding through email.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Responded to customer enquiries via telephone and email, providing timely and accurate information to enhance customer service.
Head Cashier
Medipost Pharmacy
Pretoria
11.2023 - 08.2024
- Reconcile daily bank deposits received against remittance details and records.
- Distribute bank deposit lists to debtor clerks for allocation activities.
- Reconcile and manage daily cashier cash-ups, including count and verification.
- Update daily stats for debtor clerks to maintain accurate workloads.
- Allocate easy-payments to correct debtor accounts using system records.
- Submit monthly debit orders to the bank via ABSA Access.
- Update customer banking details on the system to maintain accuracy.
- Follow up on debit order rejections and investigate exception reasons.
- Prepare debit and credit journals for incorrect payment allocations.
- Reallocate payments when journal corrections and allocation checks fail.
- Report unallocated bank deposits to management for timely resolution.
- Report irregularities to management for investigation and corrective action.
- Process credit card payments using approved payment procedures.
- Compile credit card reports for review and monthly recordkeeping.
Debtors Clerk
Medipost Pharmacy
04.2023 - 11.2023
- Account evaluation overwrite
- Account evaluating password
- Daily debt collection
- Payment allocation
Inbound Call Centre Agent
Medipost Pharmacy
03.2022 - 04.2023
- To deliver a high standard of customer service and to meet customer needs
- To ensure 1st-time query resolution within agreed timelines
- Adhere to the Lost call rate (inbound Contact Centre) to be < 2.5% per month
- Answer calls within < 40seconds
- Meet a customer satisfaction score of 90% or higher with zero complaints
- Answer all calls in 2 official languages which include (Afrikaans and English)
- Ensure compliance with company policies and procedures at all times
- Log all customer queries with the relevant department
- Liaison with Dr's Rooms / Practices to meet customer's needs and expectations
Waiter
R&R bistro
02.2021 - 02.2022
- Building a good client basis
- Providing excellent service at great speeds
- Taking orders, cleaning tables and meeting the needs of your client
- Duties around the workplace to be as hygienic as possible
Education
Grade 12 -
Technical Highschool Pretoria Gardens
01.2020
Skills
- Customer relations
- Service improvement
- Customer service
- Collaboration
- Solution-oriented
- Adaptability
- Cross-functional communication
- Financial reporting
- Invoice processing
- Bank reconciliation
- Budget preparation
- Data entry
- Accounting software
- Customer relationship management
- Detail orientation
- Time management
- Client communication
- Customer service excellence
- Teamwork and collaboration
- Invoice and payment processing
Certification
None, 12, Technical Highschool Pretoria Gardens, 2020
Custom Section
- Afrikaans - First Language
- English - Second Language
References
- Mr. Nkateko Chauke, Former Line Manager, Medipost Pharmacy, 012 426 4000, 061 376 0215
- Mrs. Ida van der Bergh, Manager, R&R Bistro, 072 449 9441
- Mr. Barry Dlamini, Team leader, Medipost Pharmacy, 012 426 4000
Personal Information
Ethnicity: White
Languages
English
Advanced
C1
Afrikaans
Proficient
C2
Interests
- I like walks and spending time with my dog and cats as well as my friends
- I love to exercise and live life to the fullest
- I always try to help everyone where I can and I am a volunteer and mechanic with the SA wheelchair rugby team
Timeline
Assistant Bookkeeper
CLBC Management Services
02.2025 - Current
Stock Taker
CLBC Management Services
08.2024 - Current
Medical aid Recon Clerk
CLBC Management Services
08.2024 - 02.2025
Head Cashier
Medipost Pharmacy
11.2023 - 08.2024
Debtors Clerk
Medipost Pharmacy
04.2023 - 11.2023
Inbound Call Centre Agent
Medipost Pharmacy
03.2022 - 04.2023
Waiter
R&R bistro
02.2021 - 02.2022
Grade 12 -
Technical Highschool Pretoria Gardens