CORLEA COETZEE

Established the Revenue Assurance (RA) function and supporting capabilities. Led a team of analysts to prevent revenue leakage and recover costs. Supported executive management with data-driven decision making and medium- to long-term financial modeling and strategic planning. Using the Quickbase low-code development platform, solved the bulk of the team’s information-management challenges in an agile way without incurring costs and the time delays of procuring specialized resources needed for development.

Put the RA system in place by developing the database, reports, and dashboards that combine data from multiple internal sources to support functional analysts. Delivered quality action-driven dashboards to support functional and cross-functional decision making, including day-to-day operations, reporting on business performance against targets, and steering business decisions. Created the ten-year business module that tracks and manages contracts. Raised performance in sales, management, and operations by identifying and targeting areas in need of improvement. Managed regular process updates to reduce inefficiencies and enhance scheduling across production calendars and programmes. Oversaw continuous development of tools and workflows to manage critical business processes.

Implemented several improvement initiatives to digitalize processes and improve information management. Business analysis work on enterprise projects. Business architecture work in support of designing and implementing a new Revenue Assurance function.

Coordinating the Technical department’s delivery of the core network. Developed the processes, life cycle, and programme management the Layer 2 product implementations and reporting for the Technical department. Created business management statistics, tracking the business case against actuals and managing inventory.

Managed the IT department. Analyzed user requirements, mapped processes, and created system requirements from user requirements. Managed development of these systems, tested the systems , and offered training and support on the systems.

Analyzed different build projects and risks and revenue involved. Analyzed resource capacity and recommended best profitable solution by defining the civil, optical and last-mile build priorities. Tracked and managed the financing bank module for drawdowns.

• To act as a consultant who will oversee the planning, design, implementation and monitoring of the new DFA network architecture
• Managing and implementing project objectives in alignment with overall Group strategic objectives and Business Unit plans
• These projects include technical R&D and product development projects
• Co-ordinate new projects from end-to-end, setting deadlines, assigning responsibilities, and monitoring and summarizing progress of special projects
• Responsible for:
• Project planning
• Articulate and negotiate consensus on core project goals from scoping requirements of all stakeholders and end-users
• Define acceptance criteria for project deliverables and work towards achieving stakeholder acceptance
• Define a strategy for the migration of existing client from the old to the new architecture
• Project execution and maintenance
• Proactively identifying system development and "add-on" opportunities and recommending improvement initiatives and solutions
• Assist with defining or assessing quality standards and requirements
• Ensure compliance to agreed quality management processes and regulations
• Manage infrastructure deployments effectively
• Manage the migration of client circuits from the old to the new architecture
• Retain responsibility for bringing projects to a close, including evaluation documentation
• Communication
• Communicate actively throughout the project lifecycles, providing effective and status and feedback reports regarding project delivery and support deliverables to all stakeholders, especially relating to risk, change, status, decisions required
• Anticipate deviations from plans / schedule timorously and keep all participants and stakeholders informed
• Resolve and/or escalate issues in a timely fashion, communicating difficult/sensitive information tactfully
• Customer Satisfaction
• Build and maintain solid relationships with suppliers and stakeholders
• Align service delivery to changing market segments and to an understanding of needs
• Put contingency plans in place to prevent delays and enhance on-time delivery of quality solutions
• Adopt a proactive approach to prevent problems from arising in the future
• Drive continuous improvement as an important element of service delivery.

Reconciled accounts receivable ledger to verify payments and resolve variances and Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.

Investigated daily variances and corrected errors to resolve discrepancies, and Prepared vendor invoices and processed incoming payments.

Responsible for the IT department and education of all the learners

Responsible for the IT department and education of all the learners

Responsible for Business Economics Grade 9