Corbin Van Wyk
Kraaifontein
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Financial Consultant
Old Mutual Finance
03.2023 - 12.2024
- Increased client satisfaction by providing personalized financial advice and investment recommendations.
- Assisted walk-in traffic with identifying financial needs and goals to provide customized solutions.
- Expanded client base through targeted marketing efforts and referrals from satisfied customers.
- Educated clients on various investment options, empowering them to make informed decisions about their finances.
- Built strong relationships with clients through consistent communication and exceptional customer service.
Customer Sales Advisor
Webhelp South Africa
09.2021 - 08.2022
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Secured new business leads through proactive outreach efforts and effective follow-up strategies.
- Performed regular market research to identify emerging trends, ensuring alignment between the organization''s offerings and customer needs.
- Participated in ongoing training initiatives to stay informed of industry trends and best practices for sales success.
- Provided exceptional customer service by understanding client needs and offering tailored solutions.
- Streamlined the sales process to improve efficiency and reduce time spent on administrative tasks.
- Maintained detailed records of customer interactions, enabling efficient tracking of progress towards sales targets.
Sales Representative
Zone Fitness
05.2017 - 07.2020
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Customer Service Representative
The Foshini Group
03.2016 - 02.2017
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Merchandiser /Senior Customer Service Representative
MR Price Group
10.2015 - 02.2016
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Administrative Assistant
Lipco Law4All
03.2015 - 09.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Merchandiser
Montegle Merchandising Services
08.2014 - 01.2015
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Education
High School Diploma -
Eben Donges High School
Kraaifontein, Cape Town 04.2001 -
Timeline
Financial Consultant
Old Mutual Finance
03.2023 - 12.2024
Customer Sales Advisor
Webhelp South Africa
09.2021 - 08.2022
Sales Representative
Zone Fitness
05.2017 - 07.2020
Customer Service Representative
The Foshini Group
03.2016 - 02.2017
Merchandiser /Senior Customer Service Representative
MR Price Group
10.2015 - 02.2016
Administrative Assistant
Lipco Law4All
03.2015 - 09.2015
Merchandiser
Montegle Merchandising Services
08.2014 - 01.2015
High School Diploma -
Eben Donges High School
04.2001 -
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