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Constance Maphanga
Financial Management
Middleburg
Summary
Creative Finance undergraduate offering strong analytical and abstract reasoning skills. Excellent history of managing complex data. Well-versed in business operations, strategic planning and market analysis. Track record of positive academic performance and superior numerical and analytical skills.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Agent Services Representative
Lovers
Witbank
09.2020 - 12.2022
- Processed customer service orders promptly to increase customer satisfaction.
- Maintained up-to-date knowledge of product and service changes.
- Handled customer inquiries and suggestions courteously and professionally.
- Responded to customer requests for products, services, and company information.
- Monitored agent performance, providing constructive feedback and coaching when necessary to drive continuous improvement efforts.
Waitress Trainee
Nonkululeko
Pretoria
04.2018 - 01.2020
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.
Internship Fleet
South Africa Police
Hazyview
01.2017 - 04.2018
- Observed packing operations to verify conformance to specifications.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Financial Assistant Intern
Kulani Ndlove
Lipompo
01.2015 - 09.2017
- Tracked budget forecasts and monitored budget performance.
- Improved financial reporting accuracy by reconciling account balances and investigating discrepancies.
- Advised clients on financial matters and recommended investments.
Education
N6 - Financial Management
Ehlanzeni Tvet College
Mapulaneng06.2017
Skills
Invoice Processing
Payroll Processing
Expense Tracking
Accounts receivable management
Accomplishments
- Achieved Result through effectively helping with Task.
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Agent Services Representative
Lovers
09.2020 - 12.2022
Waitress Trainee
Nonkululeko
04.2018 - 01.2020
Internship Fleet
South Africa Police
01.2017 - 04.2018
Financial Assistant Intern
Kulani Ndlove
01.2015 - 09.2017
N6 - Financial Management
Ehlanzeni Tvet College