Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Work Availability
Timeline
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Constance Maphanga

Constance Maphanga

Financial Management
Middleburg

Summary

Creative Finance undergraduate offering strong analytical and abstract reasoning skills. Excellent history of managing complex data. Well-versed in business operations, strategic planning and market analysis. Track record of positive academic performance and superior numerical and analytical skills.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Agent Services Representative

Lovers
Witbank
09.2020 - 12.2022
  • Processed customer service orders promptly to increase customer satisfaction.
  • Maintained up-to-date knowledge of product and service changes.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Responded to customer requests for products, services, and company information.
  • Monitored agent performance, providing constructive feedback and coaching when necessary to drive continuous improvement efforts.

Waitress Trainee

Nonkululeko
Pretoria
04.2018 - 01.2020
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.

Internship Fleet

South Africa Police
Hazyview
01.2017 - 04.2018
  • Observed packing operations to verify conformance to specifications.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Sorted and organized files, spreadsheets, and reports.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.

Financial Assistant Intern

Kulani Ndlove
Lipompo
01.2015 - 09.2017
  • Tracked budget forecasts and monitored budget performance.
  • Improved financial reporting accuracy by reconciling account balances and investigating discrepancies.
  • Advised clients on financial matters and recommended investments.

Education

N6 - Financial Management

Ehlanzeni Tvet College
Mapulaneng
06.2017

Skills

Invoice Processing

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Accomplishments

  • Achieved Result through effectively helping with Task.

Interests

Figures

Work Availability

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Timeline

Agent Services Representative

Lovers
09.2020 - 12.2022

Waitress Trainee

Nonkululeko
04.2018 - 01.2020

Internship Fleet

South Africa Police
01.2017 - 04.2018

Financial Assistant Intern

Kulani Ndlove
01.2015 - 09.2017

N6 - Financial Management

Ehlanzeni Tvet College

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Constance MaphangaFinancial Management