Conré Van Der Westhuizen
Woodstock,Western Cape
Summary
Forward-thinking Manager with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage 14 years of progressive experience in the hospitality industry to positively impact business operations, drawing from different aspects of what the industry has to offer.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Project / Regional Manager
Empact Food Group
02.2024 - Current
- Developed and executed successful business plans.
- Spearheaded market expansion plans for senior leadership.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Implemented cost-cutting measures across the campus that led to significant savings without compromising service quality or employee satisfaction.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Championed safety programs within the region resulting in reduced workplace accidents and lower workers'' compensation claims costs.
- Employ, train and maximize staffing attributes to all outlets, within the staffing budget.
- Menu design, costing and training of all new concepts.
- Identify new suppliers, products and new market leaders in quality.
General Manager
KOVE Collection
11.2023 - 03.2024
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and new contracts.
- Manage payroll of all staff and budgets allowed.
- Monitor all ordering of both FOH and BOH orders and stock control daily and monthly.
- Event planning, setup and implementation of all strategic supplier contributions.
OPERATIONS MANAGER
Econoloo
10.2022 - 10.2023
- Route planning and managing of driving fleet
- Vehicle maintenance and record keeping for all company vehicles
- Implementation of all hygiene controls, both on site and at the base of operations
- Time and attendance for all staff
- Customer Service for new and existing customers, Streamlining of business operations and P&L
- Developed systems and procedures to improve operational quality and team efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Increased profit by streamlining operations.
GENERAL MANAGER
Bootlegger
02.2022 - 10.2022
- Managing one store and pop-up kiosk, Stock Control, Ordering, Daily Operations
- Implementation of all controls
- Rostering, Time and attendance for all staff, Employing of Waiters, Kitchen and Bar Staff, Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Delivering on store targets, daily, monthly P&L
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
GM & BUSINESS DEVELOPEMENT
Fratelli Palmieri
09.2020 - 02.2022
- Creating of all administrative systems
- SOP’s for new restaurant and bar, Debtors, Creditors, Financial Planning for business
- Menu Design and Costings
- Enhanced employee retention, providing ongoing training and development opportunities.
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
- Optimized inventory management, implementing accurate forecasting methods to minimize stock discrepancies and prevent excess waste.
- Drove revenue growth through the execution of targeted marketing campaigns designed to attract new clientele.
- HACCP and H&S inspections and training
OPERATIONS AND HR MANAGER
Ecco Il Caffe
12.2014 - 08.2020
- Running large corporate clients, serving 3500 people plus on a daily basis
- Employing and Training of staff, Paying of Salaries, all HR duties for all 90 employees
- Supplier and Stock Procurement, managing all orders for all stores
- Menu Design, Costing and Programming of GAAP system and menu breakdowns
- HACCP and H&S inspections for all sites
- Auditing all corporate sites
- Financial Tracking and Planning for all stores and maintaining P&L
- Concept creation and opening of all new stores, design, training, contract negotiating
Fresh Food Manager
Checkers
02.2013 - 11.2014
- Departments - Butchery, Fruit and Veg, Bakery, Fresh
- Completed cycle counts and monthly inventory.
- Collaborated with other department managers to develop cross-promotional initiatives, driving overall store sales growth.
- Reduced food waste through effective inventory management and timely product rotation.
- Scheduling and monitoring of all staff within the fresh food departments
- Ordering and planning of all stock withing all departments
- Safety and hygiene controls, monthly audits.
- Maximized profits through careful cost control measures such as bulk purchasing discounts from suppliers.
General Manager
Eendracht Hotel
03.2009 - 01.2013
- All daily admin, staff training and delegation.
- Reservations and bookings if needed, guests feedback control, check out of guests.
- Development of admin systems and office implementation.
- Digital and online marketing and marketing strategies.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
Education
NDIP MARKETING MANAGEMENT - Marketing Management
Vaal University of Technology
South Africa 01.2005 - 12.2007
Skills
Performance Management
Strategic Planning
Brand Development
Personnel Management
New Business Development
Operational management
Business development and planning
Sales and marketing strategies
Timeline
Project / Regional Manager
Empact Food Group
02.2024 - Current
General Manager
KOVE Collection
11.2023 - 03.2024
OPERATIONS MANAGER
Econoloo
10.2022 - 10.2023
GENERAL MANAGER
Bootlegger
02.2022 - 10.2022
GM & BUSINESS DEVELOPEMENT
Fratelli Palmieri
09.2020 - 02.2022
OPERATIONS AND HR MANAGER
Ecco Il Caffe
12.2014 - 08.2020
Fresh Food Manager
Checkers
02.2013 - 11.2014
General Manager
Eendracht Hotel
03.2009 - 01.2013
NDIP MARKETING MANAGEMENT - Marketing Management
Vaal University of Technology
01.2005 - 12.2007
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