Dynamic and results-driven sales professional with a background in retail and customer service, eager to leverage strong communication and relationship-building skills in a sales role. Proven ability to understand customer needs, promote products effectively, and exceed targets through dedication and excellent service. Seeking to transition expertise into a sales-focused position to drive business growth and client satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shop Assistant
Tekkie Town
Durban
12.2018 - 08.2025
Developed strong product knowledge to recommend solutions that met customer needs, driving sales and satisfaction.
Engaged with customers to build lasting relationships, resulting in repeat business and positive feedback.
Managed product displays and promotions to increase visibility and meet sales targets during seasonal campaigns.
Handled cash transactions, refunds, and exchanges, ensuring accuracy and customer trust.
Assisted customers with account applications and queries, enhancing their shopping experience.
General Worker
Kapernawume PTY LTD
Durban
05.2018 - 11.2018
Supported stakeholder engagement by organizing meetings and maintaining clear communication.
Contributed to team collaboration and morale through a positive attitude and mutual support.
Ensured accurate record-keeping and administrative tasks to facilitate smooth operations.
Education
BA - Communication Science in Digital Communications and Media