Conita Le Roux
Pretoria
Summary
Dynamic leader with a proven track record at Momentum Multiply, adept at driving health optimization and wellness engagement. Excelled in fostering teamwork, enhancing service quality, and spearheading continuous improvement initiatives. Skilled in problem-solving and organizational skills, achieving milestones ahead of deadlines. Passionate about delivering more health for more people, efficiently and effectively.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Health Optimisation Lead
Momentum Multiply
Centurion, Gauteng (Remote)
10.2023 - Current
- Supported continuous improvement efforts, participating in cross-functional teams focused on process enhancement initiatives.
- Contributed to team success by sharing knowledge and expertise in specific projects (DS / FLE / AD intensity / launch Leaderboard / OFA / Kids assessment with colleagues
- Safeguarded product integrity by thoroughly inspecting finished products for quality assurance purposes before taking to market.
- Add Health partners that supports our vision for More Health for more people for less and manage the relationship with them all
Physical Wellness Engagement Team Leader
Momentum Multiply
Centurion, Pretoria
10.2020 - 09.2023
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly - linked to health and wellness
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.
- set up training material for nurses and internal staff on health products and initiatives
Wellness Team Lead
Momentum Multiply
Centurion, Gauteng
08.2015 - 09.2020
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Built and maintained relationships like SISSA / Mediscor / built and the HP network
- assist with training on health topics for the call centres
- launch new projects: OFA
Wellness Coordinator
Momentum Multiply
Centurion, Pretoria
02.2014 - 07.2015
- Collected and tracked information about participation and outcomes of individual programs.
- Served as a liaison between employees and management, addressing concerns related to workplace wellness policies and practices.
- Facilitated open communication channels within the organization regarding wellness goals and progress updates, maintaining transparency and accountability among all stakeholders involved in the process.
- Enhanced employee well-being by designing and implementing comprehensive wellness programs.
- Managed health fair activities to expose customers to health and wellness businesses.
- Established a culture of wellness by cultivating an environment focused on holistic well-being, empowering employees to make healthier choices both in and out of the workplace.
- Developed wellness programs targeted on specific groups and areas of wellness.
National Account Manager
Virgin Life Care
Pretoria, South Africa (Remote)
02.2000 - 10.2013
- Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
- Fostered an environment of collaboration and open communication with internal teams to ensure seamless execution of national account initiatives.
- Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
- Coordinated regular meetings with national accounts to review performance metrics, address concerns, and discuss potential areas of improvement.
- Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
Biokineticist
My Own Business
Sandton, South Africa
01.1996 - 01.2000
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Building my practice up for a success and handed it over in a great position
Education
Bachelor of Arts - Biokinetics
University of Pretoria
Pretoria03-1998
Bachelor of Arts - Sport Management
University of Stellenbosch
Stellenbosch, South Africa03-1993
Skills
- Adaptability to change
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Multitasking
- Organizational skills
- Decision-making
Certification
Inhouse Leadership course - MMI - 2016
Excel course 1 - MMI - R2016
Imsimbi Training (Quality and Customer Service Course) - 2011
Imsimbi Training (Assertiveness) 2010
FISAF International Judge - 2009 to date
QED Assessor's qualification - 2005
Timeline
Health Optimisation Lead
Momentum Multiply
10.2023 - Current
Physical Wellness Engagement Team Leader
Momentum Multiply
10.2020 - 09.2023
Wellness Team Lead
Momentum Multiply
08.2015 - 09.2020
Wellness Coordinator
Momentum Multiply
02.2014 - 07.2015
National Account Manager
Virgin Life Care
02.2000 - 10.2013
Biokineticist
My Own Business
01.1996 - 01.2000
Bachelor of Arts - Biokinetics
University of Pretoria
Bachelor of Arts - Sport Management
University of Stellenbosch