Conita Le Roux
Pretoria
Summary
Dynamic leader with a proven track record at Momentum Multiply, adept at driving health optimization and wellness engagement. Excelled in fostering teamwork, enhancing service quality, and spearheading continuous improvement initiatives. Skilled in problem-solving and organizational skills, achieving milestones ahead of deadlines. Passionate about delivering more health for more people, efficiently and effectively.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Health Optimisation Lead
Momentum Multiply
10.2023 - Current
- Supported continuous improvement efforts, participating in cross-functional teams focused on process enhancement initiatives.
- Contributed to team success by sharing knowledge and expertise in specific projects (DS / FLE / AD intensity / launch Leaderboard / OFA / Kids assessment with colleagues
- Safeguarded product integrity by thoroughly inspecting finished products for quality assurance purposes before taking to market.
- Add Health partners that supports our vision for More Health for more people for less and manage the relationship with them all
Physical Wellness Engagement Team Leader
Momentum Multiply
10.2020 - 09.2023
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly - linked to health and wellness
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.
- set up training material for nurses and internal staff on health products and initiatives
Wellness Team Lead
Momentum Multiply
08.2015 - 09.2020
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Built and maintained relationships like SISSA / Mediscor / built and the HP network
- assist with training on health topics for the call centres
- launch new projects: OFA
Wellness Coordinator
Momentum Multiply
02.2014 - 07.2015
- Collected and tracked information about participation and outcomes of individual programs.
- Served as a liaison between employees and management, addressing concerns related to workplace wellness policies and practices.
- Facilitated open communication channels within the organization regarding wellness goals and progress updates, maintaining transparency and accountability among all stakeholders involved in the process.
- Enhanced employee well-being by designing and implementing comprehensive wellness programs.
- Managed health fair activities to expose customers to health and wellness businesses.
- Established a culture of wellness by cultivating an environment focused on holistic well-being, empowering employees to make healthier choices both in and out of the workplace.
- Developed wellness programs targeted on specific groups and areas of wellness.
National Account Manager
Virgin Life Care
02.2000 - 10.2013
- Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
- Fostered an environment of collaboration and open communication with internal teams to ensure seamless execution of national account initiatives.
- Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
- Coordinated regular meetings with national accounts to review performance metrics, address concerns, and discuss potential areas of improvement.
- Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
Biokineticist
My Own Business
01.1996 - 01.2000
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Building my practice up for a success and handed it over in a great position
Education
Bachelor of Arts - Biokinetics
University of Pretoria
Pretoria03-1998
Bachelor of Arts - Sport Management
University of Stellenbosch
Stellenbosch, South Africa03-1993
Skills
- Adaptability to change
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Multitasking
- Organizational skills
- Decision-making
Certification
Inhouse Leadership course - MMI - 2016
Excel course 1 - MMI - R2016
Imsimbi Training (Quality and Customer Service Course) - 2011
Imsimbi Training (Assertiveness) 2010
FISAF International Judge - 2009 to date
QED Assessor's qualification - 2005
Timeline
Health Optimisation Lead
Momentum Multiply
10.2023 - Current
Physical Wellness Engagement Team Leader
Momentum Multiply
10.2020 - 09.2023
Wellness Team Lead
Momentum Multiply
08.2015 - 09.2020
Wellness Coordinator
Momentum Multiply
02.2014 - 07.2015
National Account Manager
Virgin Life Care
02.2000 - 10.2013
Biokineticist
My Own Business
01.1996 - 01.2000
Bachelor of Arts - Biokinetics
University of Pretoria
Bachelor of Arts - Sport Management
University of Stellenbosch
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