CONFIDENCE BUSISIWE NKOSI
OFFICE ADMINISTRATOR
Secunda,MP
Summary
Dynamic Office Administrator with a proven track record at PHENYO ENGINEERING OFFICE, enhancing customer satisfaction and streamlining operations. Skilled in report preparation and effective communication, I fostered a collaborative work environment while maximizing office efficiency. Adept at multitasking and strategic planning, I consistently delivered results that improved overall performance.
Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.
Overview
11
11
years of professional experience
Work History
Office Administrator
PHENYO ENGINEERING AFRICA
08.2024 - Current
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
ADMINISTRATION CLERK
NELSVILLE COMBINE SCHOOL
02.2023 - 10.2023
- Handled incoming phone calls and answered questions from callers.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Answered over [Number] calls each day on multi-line telephone systems, supporting communication needs of [Number] staff members.
- Documented all [Type] contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
- Typed, formatted and edited professional correspondence.
- Developed expertise in various administrative software programs for increased efficiency across department functions.
Office Administrator
INFINITY MINDS
01.2015 - 01.2018
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
Education
GED -
AFRICAN OLIVE
MBOMBELA 04.2001 -
GED -
ATTI
MBOMBELA 04.2001 -
GED -
SIYANQOBA YOUTH PROJECT
MBOMBELA 04.2001 -
GED -
NGODINI HIGH SCHOOL
MBOMBELA 04.2001 -
Skills
Administrative support
Office administration
File maintenance
Mail handling
Telephone reception
Document scanning
Staff management
Meeting coordination
Time management
Bookkeeping
Word processing
File organization
Payroll administration
Document management
Office management
Timeline
Office Administrator
PHENYO ENGINEERING AFRICA
08.2024 - Current
ADMINISTRATION CLERK
NELSVILLE COMBINE SCHOOL
02.2023 - 10.2023
Office Administrator
INFINITY MINDS
01.2015 - 01.2018
GED -
AFRICAN OLIVE
04.2001 -
GED -
ATTI
04.2001 -
GED -
SIYANQOBA YOUTH PROJECT
04.2001 -
GED -
NGODINI HIGH SCHOOL
04.2001 -