CONCILIA LINAH BURE
ASSISTANT HOUSEKEEPER
Cape Town
Summary
Proactive and detail-oriented professional with extensive experience in hospitality, notably at Blouberg Strand Hotel. Excelled in providing top-tier guest service and maintaining impeccable cleanliness standards. Demonstrated ability to manage time effectively and work independently, showcasing flexibility and a strong commitment to quality. Renowned for dependability and proficiency in industrial cleaning equipment.
Overview
4
4
years of professional experience
1
1
Language
Work History
Room Attendant
Blouberg Strand Hotel
01.2021 - 04.2023
- Greeting and welcoming guests and responding to their requests
- Changing bed linen, making beds, and replacing bathroom amenities as needed
- Sweeping, mopping floors, vacuuming carpets, and cleaning walls
- Dusting and polishing furniture ornaments, frames, and decorations
- Emptying trash containers and ashtrays to the garbage area
- Restocking beverages and food items in the minibar
- Cleaning public areas, such as corridors, foyers, walkways, balconies, restrooms, and front office
- Reporting any technical issues & maintenance needs to the maintenance team
- Updating the status of guest rooms completion on the assignment sheet
- Returning and restocking cleaning cart at shift end
- Ensuring all assigned rooms are clean and tidy by the end of the shift
- Shampooed rugs, carpets, and all upholstery
- Cleaned, and polished floors, ornaments, and metal fixtures and frames
- Made beds, changed linen, sorted, washed, and folded laundry
- Operated mechanical cleaning equipment and machinery
- Checked equipment, and reported issues to the maintenance personnel
- Dusted decorations, paintings, and watered indoor plants
- Collected and disposed of trash, and waste from guest rooms in a sanitary manner
- Followed all health, and safety guidelines at all times
- Ensured sufficient supplies of cleaning materials and liquids and reported to the supervisor if depleted
- Cleaned restrooms, corridors, foyers, hallways, dining areas, and balconies
- Assisted guests with requests and inquiries in a friendly and professional manner
Housekeeper
Camps Bay Retreat Hotel
06.2019 - 12.2021
Education
Ordinary Level Certificate - GCSE
Seke 1 High School
ZimbabweSkills
Quality level of hospitality
Time management
Multitasking
Industrial cleaning equipment
Flexibility
Ability to work with minimal supervision
High-performance standards
Physical strength
Good stamina
Attention to detail
Professionalism
Dependability
Honesty
Teamwork
Independence
Accomplishments
- Managed to clean 15 rooms per shift for 2 weeks
- Got the highest commendations on my shift from different guests
- Started as a casual worker then obtained a contract due to hard work
Healthandsafetyawareness
In-House Training
Timeline
Room Attendant
Blouberg Strand Hotel
01.2021 - 04.2023
Housekeeper
Camps Bay Retreat Hotel
06.2019 - 12.2021
Ordinary Level Certificate - GCSE
Seke 1 High School