CONCILIA LINAH BURE

Blouberg Strand Hotel

01.2021 - 04.2023

Greeting and welcoming guests and responding to their requests
Changing bed linen, making beds, and replacing bathroom amenities as needed
Sweeping, mopping floors, vacuuming carpets, and cleaning walls
Dusting and polishing furniture ornaments, frames, and decorations
Emptying trash containers and ashtrays to the garbage area
Restocking beverages and food items in the minibar
Cleaning public areas, such as corridors, foyers, walkways, balconies, restrooms, and front office
Reporting any technical issues & maintenance needs to the maintenance team
Updating the status of guest rooms completion on the assignment sheet
Returning and restocking cleaning cart at shift end
Ensuring all assigned rooms are clean and tidy by the end of the shift
Shampooed rugs, carpets, and all upholstery
Cleaned, and polished floors, ornaments, and metal fixtures and frames
Made beds, changed linen, sorted, washed, and folded laundry
Operated mechanical cleaning equipment and machinery
Checked equipment, and reported issues to the maintenance personnel
Dusted decorations, paintings, and watered indoor plants
Collected and disposed of trash, and waste from guest rooms in a sanitary manner
Followed all health, and safety guidelines at all times
Ensured sufficient supplies of cleaning materials and liquids and reported to the supervisor if depleted
Cleaned restrooms, corridors, foyers, hallways, dining areas, and balconies
Assisted guests with requests and inquiries in a friendly and professional manner

Summary