COLLEEN SWART

Office, HR & Executive Assistant Project & Operations Management

• Handled confidential employee, company, and legal information with discretion and professionalism.
• Served as Office Manager and Human Resources point of contact, overseeing employee contracts, documentation, onboarding, and compliance.
• Managed recruitment processes, including interview scheduling, candidate communication, and onboarding coordination.
• Coordinated meetings, workshops, and company events to support smooth operations.
• Managed calendars, inboxes, travel arrangements, and meeting preparation as PA to the CTO.
• Responded to internal and client queries via phone and email, ensuring timely and professional communication.
• Managed office supplies, inventory, and purchasing to maintain a well-equipped workspace.
• Oversaw office logistics including supplier liaison, stock control, and shipment receiving.
• Supported leadership and staff with scheduling, documentation, and administrative tasks.
• Contributed to a positive work culture by assisting with staff support, issue resolution, and internal communication.
• Assisted with internal initiatives, training, and employee development activities.
• Managed multiple projects concurrently by prioritising tasks based on urgency, capacity, and business goals.
• Consolidated available documentation and stakeholder input to produce Business Requirement Specifications (BRS) and Functional Specifications.
• Took projects from concept to prototype stage, coordinating requirement sessions, stakeholder sign-offs, and feedback reviews.
• Built and maintained project schedules, timelines, and roadmaps, adjusting as needed to ensure delivery.
• Conducted QA testing before handover to stakeholders or clients to ensure accuracy and readiness.
• Verified deliverables met requirements and specifications prior to submission.
• Prepared and delivered project status reports and progress updates to stakeholders and executive leadership.
• Managed project invoicing, reporting, and client communication to maintain alignment and transparency.
• Facilitated structured handovers with clear documentation to support smooth operational transitions.
• Built strong stakeholder relationships through consistent communication, reliability, and follow-through.

• Left the country

• Moved back to harare

• Commodity traders
• Company closed down

• Bookkeeping
• Administration
• Office Management
• Moved from Harare to Kwekwe