Excel
Colleen Constant
Accounts Processor
Ravensmead,WC
Summary
I consider myself to be a very conscientious person and hardworking person who strives to complete My daily task effectively and to the best of my ability, to work under strenuous and stressful condition. I am honest, trustworthy and reliable and consider myself as a responsible person. I am sociable person who gets along well with others and believe that I possess good communication skills which are imperative especially in a working environment. I am a fast learner willing to learn anything and everything. To be a part of a company who strives to be a market leader in the relevant industry and so i apply my best to become and integral part of a successful operation. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Accounts Processor position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Billing Account Processor
PEC
07.2017 - Current
- Enter readings from meter list into Info soft and ICE
- Do checks and balances to ensure no variations and faults
- Opening and closing of accounts
- Handle queries from clients and landlords
- Updating of meter list to manage tenant movements
- Issuing of Debit/Credit notes if required
- Build specials to produce correct splits of consumption
- If any irregularities are observed, complete job card
- Once all problems are cleared, export data into excel
- Scrutinising and investigate supply report through billing
- Complete billing
- Export data and email accounts
Associate
WNS, British Gas Business UK BASED
05.2014 - 06.2017
- Operations Customer services
- Assist On Gas and Electricity Accounts
- Taking Card Payments
- Journal Transfers
- Refunds
- Enter Monthly/Quarterly Meter Reads
- Generate Invoices
- Change billing Frequency
- Reverse Late payment Charges
- Cancel Out Invoices
- Handle Complaints (Tasks)
- Setting up Payment Plans
- Setting up Direct Debits
- Setting up Promise to Pays
- Systems multi skilled : Slingshot system – SAP
- Services Desk
- Kana(Correspondence system)
Administrator
Butler
Durbanville
06.2012 - 11.2012
- Generate invoices
- Orders
- Outbound calls
- Staffing
- Filing
- Fax
- Emails
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Entered and maintained departmental records in company database.
Cashier
Woolworths, PERIOD
Cavendish
11.2011 - 06.2012
- Assist customer with payments of accounts
- Balance queries
- Answering Calls
- Cash out customer goods
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
Education
High School Diploma -
Heideveld High
Heideveld 01.2002 - 12.2009
No Degree - Bookkeeping To Trial Balance Foundation Course
CMD Training The Centre For Development
Mowbray 01.2014 - 07.2014
Skills
Billing research
Accounts payable
Monitoring accounts
Account services
Software
Microsoft
Additional Information
Managers:
Munneer Jaipal - 0826346655
Thomas De Kroon - 0795017471
Lysel Nel - 0832452071
Timeline
Billing Account Processor
PEC
07.2017 - Current
Associate
WNS, British Gas Business UK BASED
05.2014 - 06.2017
No Degree - Bookkeeping To Trial Balance Foundation Course
CMD Training The Centre For Development
01.2014 - 07.2014
Administrator
Butler
06.2012 - 11.2012
Cashier
Woolworths, PERIOD
11.2011 - 06.2012
High School Diploma -
Heideveld High
01.2002 - 12.2009