Colinne Rugheimer (Dewart)

• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Established and cultivated solid business relationships with new or existing customers.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.

• Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees and continous improvement of existing personel at Mecs Contract Filling an Mnufacturing Sebenza (PTY)Ltd.
• Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
• Trained new hires to perform cross-training exercises with experienced workers.
• Communicated all learning and performance objectives, schedules, and training assessments to upper management.
• Conducted orientation sessions and organized on-the-job training for new hires.
• Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.Organized and edited training manuals, multimedia visual aids, and other educational materials.
• Coordinated technical training and personal development classes for staff members.
• Developed and implemented comprehensive training program to increase employee productivity and morale.
• Assisted in development of employee assessments to measure training value.
• Collaborated with other departments to align training programs with organizational goals and objectives.
• Managed new employee orientation training process for more than 250 employees each year.
• Developed departmental systems and procedures to better align workflow processes.

• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
• Organized and led staff orientation programs and training to promote collaboration.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
• Motivated employees through special events and incentive programs.
• Structured compensation and benefits according to market conditions and budget demands.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Fostered positive work environment through comprehensive employee relations program.

• Product research and developement and commenced with successful New Business setup
• Developed comprehensive marketing strategies to increase brand awareness and grow the customer base.
• Aligned branding initiatives and sales strategies with client goals.
• Oversaw daily business operations and financial decisions to drive profitability and growth.
• Resolved customer service issues with timely and professional resolutions.
• Monitored and assessed industry trends, competitors and customer feedback to make informed decisions.
• Managed purchasing, sales, marketing and customer account operations efficiently.

• Managed team of Dive Instructors by supervising daily tasks, arranged classes,Scuba gear sales ,NAUI qualifications and organized training and Tours .
• Motivated employees to consistently improve performance through incentive plans.
• Oversaw daily business operations and financial decisions to drive profitability and growth.
• Created systems and procedures to streamline business processes and optimize resources.
• Developed comprehensive marketing strategies to increase brand awareness and grow the customer base.
• Monitored and assessed industry trends, competitors and customer feedback to make informed decisions.
• Built loyal account base and long-term business relationships with customers.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

• Headhunted from Auto and General to assist with the launch MerCover scheme
• Supported project coordination and smooth workflow by managing staff in turning leads to sales , coordinating of claims and payouts thereof
• Interviewed,trained, and managed office staff
• Established successful procedures for day-to-day operations and long-term planning.
• Developed and maintained productive working relationships with internal and external stakeholders.
• Worked with specialized teams to accomplish all objectives and achieve goals.Assisted with designing of telemarketing and underwriting computer programmes.
• Developed and maintained positive relationships with clients and other stakeholders.

• Dealt with launch of new Broker branch the Independant Broker Council.
• Interviewed, trained new Insurance Brokers and staff in Claims,administration and sales.
• Processed and verified all new account applications and documents.
• Set achievement targets for Brokers and conferred with brokers to assess market fluctuations and correct pricing account problems.
• Prepared orders to orchestrate transfers, tracked transactions, and documented activities with detailed records.
• Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
• Networked to identify potential new clients and expand geographic territories.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
• Awarded for 4 months the most amount of Policy Sales,Leads and Brokers calls.

• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Planned and implemented integrated lessons to meet national standards.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
• Supported student physical, mental, and social development using classroom games and activities.
• Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
• Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
• Advised and counseled students to help them develop skills and knowledge required to succeed.
• Met with students, parents and administrators to address and resolve students' behavioral and academic issues.

University Exemption