COLEEN REBECCA DAVID
Practice Manager
CENTURION,GP
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
27
27
years of professional experience
Work History
Receptionist
Intercare Silerlakes
1 2006 - 1 2008
- Accounts, assisting the doctor, operating the switchboard.
Practice Manager/PA
Dr Kershlin Naidu - Endocrinologist
02.2016 - 09.2024
- Managed daily practice operations to optimize appointment scheduling, patient records management, and billing functions.
- Oversaw accounting, budgeting, and financial reporting.
- Provided supervision and management to team of support personnel.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Supervised team of 3 office personnel.
- Improved practice revenue through effective financial management and strategic cost reductions.
- ECG, blood pressure monitoring, daily office duties, Vericlaim billing, accounts, booking patients, liaison with patients.
Account Clerk
Health-Worx Medical Center
11.2007 - 06.2015
- Assisting doctors, making appointments, checking blood results, faxing, typing referral letters, accounts, checking patient's vitals, booking theatre, insurance, screening calls, updating patients, billing, medical aid claims.
- Created and distributed invoices and processed incoming payments to keep records accurate and current.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Implemented innovative filing systems that significantly improved document retrieval time and efficiency.
- Reconciled system accounts against bank statements.
- Provided clerical support to department, such as filing, copying and restocking supplies.
Personal Assistant and Receptionist
Dr Vevek Naidoo
01.1998 - 01.2005
- Dispensing, accounts, assisting the doctor, operating the switchboard.
Education
High School Diploma -
Southland Secondary
Durban, South Africa 04.2001 -
Skills
Data Entry
Telephone skills
File Management
Office Management
Scheduling
Administrative Support
Customer and client relations
Time Management
Clerical Support
Organization skills
Verbal and written communication
Greeting and Seating Clients
Office Administration
Telephonenumber
079 6187913
Educationalqualifications - Secondaryeducation
EVERGREEN PRIMARY SCHOOL (1982-1988), SOUTHLANDS SECONDARY SCHOOL (1989 – 1993), MATRIC, 1993, ENGLISH, AFRIKAANS, HOME ECONOMICS, BIOLOGY, GEOGRAPHY, TYPING
Dependants
ONE
Personal Information
- ID Number: 76 06 03 0084 08 8
- Criminal Offences: NONE
- Health Status: EXCELLENT
- Date of Birth: 06/03/76
- Gender: FEMALE
- Nationality: SOUTH AFRICAN (ASIAN)
- Marital Status: MARRIED
Languages
AFRIKAANS
English
Advanced (C1)
Timeline
Practice Manager/PA
Dr Kershlin Naidu - Endocrinologist
02.2016 - 09.2024
Account Clerk
Health-Worx Medical Center
11.2007 - 06.2015
High School Diploma -
Southland Secondary
04.2001 -
Personal Assistant and Receptionist
Dr Vevek Naidoo
01.1998 - 01.2005
Receptionist
Intercare Silerlakes
1 2006 - 1 2008
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