colane Robert shabangu
floor supervisor
Nelspruit,South Africa
Summary
Motivated individual looking for opportunity to gain work experience. Excellent customer handling skills and familiarity with retail procedures.
Hardworking student seeking to gain real-world retail skills. Eager to assist in daily store operations as part of learning process.
Ambitious Store Supervisor with thorough understanding of retail operations. Experienced in using different Point of Sale (POS) systems. Renowned for strong supervisory and leadership skills.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
17
17
years of professional experience
Work History
Floor supervisor
meditterreanean seafood and sushi bar restaurant
Nelspruit, South Africa
03.2021 - Current
Core responsibilities
- Staff management: Schedule staff, delegate duties, train new employees, monitor performance, and foster a positive work environment.
- Customer service: Ensure prompt, friendly service, handle customer complaints and resolve conflicts, and consistently strive to improve customer satisfaction.
- Operational oversight: Supervise daily operations, ensure smooth service flow, and coordinate with kitchen staff to ensure timely delivery of quality food and drinks.
- Quality and safety: Maintain high standards for food quality, hygiene, and sanitation, and ensure all staff follow health, safety, and food storage guidelines.
assistant floor supervisor
Hamiltons lodge and Restaurant
malelane , South Africa
09.2008 - 08.2020
Core responsibilities
- Staff management: Schedule staff, delegate duties, train new employees, monitor performance, and foster a positive work environment.
- Customer service: Ensure prompt, friendly service, handle customer complaints and resolve conflicts, and consistently strive to improve customer satisfaction.
- Operational oversight: Supervise daily operations, ensure smooth service flow, and coordinate with kitchen staff to ensure timely delivery of quality food and drinks.
- Quality and safety: Maintain high standards for food quality, hygiene, and sanitation, and ensure all staff follow health, safety, and food storage guidelines.
Timeline
Floor supervisor
meditterreanean seafood and sushi bar restaurant
03.2021 - Current
assistant floor supervisor
Hamiltons lodge and Restaurant
09.2008 - 08.2020