Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cohen Delevio Mudali

Key Account Manager
Richards Bay

Summary

Key Account Manager with a proven track record at Steel Plate Solutions, excelling in client relationship building. Skilled in sales tactics and account retention, I have achieved sales quotas while fostering loyalty through exceptional service. Adaptable and results-driven, I thrive in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Key Account Manager

Steel Plate Solutions
07.2023 - Current
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Strengthened client relationships through regular communication and effective problemsolving.
  • Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
  • Developed and delivered presentations to key customers to position products and services.
  • Built and maintained strong client relationships to drive business growth.
  • Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
  • Created sales forecasts to target daily, monthly and yearly objectives.
  • Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
  • Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
  • Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
  • Supported sales and reporting for large and medium-sized accounts.
  • Identified and resolved potential account issues before they escalated, maintaining high levels of client satisfaction.
  • Fostered strong client relationships, leading to increased loyalty and repeat business.

Sales Representative

Norbolt
04.2021 - 06.2023
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Met sales targets through effective planning and goal setting.

Sales & Buying

KZN Tools & Engineering Supplies
05.2016 - 04.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.

Education

High School Diploma -

Richards Bay Christian School
Richards Bay, South Africa
04.2001 -

Skills

    Key account management

    Client relationship building

    Account management

    Business development

    Account retention

    Sales tactics

    Sales quota achievement

Timeline

Key Account Manager

Steel Plate Solutions
07.2023 - Current

Sales Representative

Norbolt
04.2021 - 06.2023

Sales & Buying

KZN Tools & Engineering Supplies
05.2016 - 04.2021

High School Diploma -

Richards Bay Christian School
04.2001 -

Similar Profiles

CREATE PROFILE
Cohen Delevio MudaliKey Account Manager