Claudia Monalisa Valeria Silva
Luanda
Summary
Dynamic professional with extensive experience in administrative management and large account oversight at SOIPA. Proven expertise in financial reporting and advanced Excel, complemented by strong problem-solving and communication skills. Successfully streamlined processes, enhancing operational efficiency and ensuring accuracy in inventory management and cash handling.
Overview
14
14
years of professional experience
Work History
Head of Large Accounts
SOIPA
01.2020 - 01.2023
- Issues stock input and output
- Checks the type of load, quantity of volume per data
- Ensure regular requisition of office supplies and consumables
- Periodically provide maintenance for office IT equipment
- Analyze the condition of materials on a monthly basis
Administrative Management
DEVELOPMENT CENTER
09.2019 - 11.2020
- Schedules and directs daily activities and recording tasks
- Monitors the system in the Human Resources Database, beneficiaries are issued and delivered to workers
- Controls all information that is transmitted to the internal client, namely work information, welcome manual, information leaflets, reports, internal procedures, among others
- Ensures and plans the periodic updating of the manual of administrative processes and procedures under superior guidance
Chief Cashier
ANGOA LISSAR
Huambo
02.2010 - 11.2010
- Ensure reliability in the conference transmission of Cash to be deposited in the Bank
- Manage debt by Zones and units
- Make debt installments whenever requested
- Issue Official Letters (letters to institutions informing the amount of the debt with the appropriate extract)
- Trained new staff in proper cashiering techniques, customer service skills, and safety protocols.
Large Account Manager
PÓMOBEL SUPERMARKET
01.2009 - 01.2010
- Hiring the customer in the system (Depending on the product) with authorization from the Head of the sales department
- Carrying out collection of outstanding invoices
- Provide necessary information (whenever necessary to the customer)
Education
Bachelor of Accounting - Business Management and Administration
Instituto Superior Politécnico Metropolitano De Angola
Luanda11.2020
Some College (No Degree) - Applied Economics
Marson Private High School
HuamboSkills
- Information technology from the user's perspective
- Banking operations
- Administrative Management
- Advanced Excel
- Payroll processing in Primavera
- Occupational Health and Safety
- Financial reporting
- Inventory management
- Team leadership
- Problem solving
- Excellent communication
Languages
Portuguese
First Language
English
Intermediate (B1)
B1
Timeline
Head of Large Accounts
SOIPA
01.2020 - 01.2023
Administrative Management
DEVELOPMENT CENTER
09.2019 - 11.2020
Chief Cashier
ANGOA LISSAR
02.2010 - 11.2010
Large Account Manager
PÓMOBEL SUPERMARKET
01.2009 - 01.2010
Bachelor of Accounting - Business Management and Administration
Instituto Superior Politécnico Metropolitano De Angola
Some College (No Degree) - Applied Economics
Marson Private High School