Clive Naidoo

Acquiring bulk projects in wholistic human resources solutions including financial wellness products.

• Engaging with existing suppliers and clientele to enhance business relations.
• Assisting sales representatives with outsource sales function
• Monitoring market trends and aligning company objectives .accordingly.
• Monitoring sales performance.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
• Investigated and addressed business development challenges to proactively mitigate problems.
• Led cross-functional teams to create impactful messaging, demand-generation programs and sales tools.
• Defined and integrated roles, responsibilities and processes for business team and data management organization.
• Identified revenue opportunities by collaborating with distribution partners.
• Enhanced marketing exposure through successful website content management and direct correspondence with potential clients.
• Strategized and implemented successful approaches to revitalize underperforming product lines and create profit-generating enterprises.
• Created strategic and tactical sales initiatives for forward planning to meet key objectives.
• Contributed to industry organization and trade shows to gather competitive and industry intelligence.
• Completed and submitted monthly and yearly reports to support executive decision making.
• Enhanced revenues in several programs by implementing creative sales training techniques for staff.
• Planned marketing initiatives and leveraged referral networks to promote business development.
• Developed comparison tables of products and services by researching product pricing, ratings and performance.
• Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
• Developed and implemented value-added strategies to increase profitability, expand market share and cement customer relationships.
• Collaborated with sales and marketing departments to support business objectives and client acquisition.
• Evaluated current service needs and product satisfaction levels with established customers to improve offerings.
• Created vision and provided leadership for targeting larger prospects.
• Developed short-term and long-term sales objectives and strategic plans to meet market needs.

• Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals.
• Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
• Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
• Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.

• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Scheduled promotional activities in accordance with available inventory and staff resources.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Streamlined operations by delivering recommendations for knowledge-base processes and procedures.

• Acquiring bulk projects in the mining and construction environment.
• Setting targets, objectives, and responsibilities for all supervised staff.
• Updating safety files and ensuring safety of employees on site in line with OHS Act.
• Monitoring performance against agreed criteria.
• Overall responsibility for ensuring contractual obligations related to the construction are fulfilled.
• Liaising with sub-contractors and advisors, ensuring the delivery of high quality within contract timescales.
• Dealing with the escalation of contract disputes to mitigate the impact and support on-time delivery.
• Develop client proposal and present at stake holder meetings in order to secure new business Outcomes.
• Developed training plans and performance improvement plans to address skill set gaps.
• Completed and submitted monthly and yearly reports to support executive decision making.
• Collaborated with sales and marketing departments to support business objectives and client acquisition.
• Planned and coordinated implementation of business plans and penetration of new markets.
• Researched and identified opportunities for account growth, account penetration and market expansion.
• Consistently exceeded quotas through penetration of new accounts.

• Quyn Holdings SA, a JSE listed entity comprising of:

Quyn Group of Companies,

(Mining and Construction – Temporary Employment Solutions, Human Resources, Payroll Outsourcing & Financial Services)

Colliers International - Property development, Sales, and facilities management.

With branches in Johannesburg, Durban, Cape Town, Richards Bay, Zambia and Mozambique

Duties:

· Develop client proposals and present at stakeholder meetings across the country and Internationally

· Forecast future trends and orient strategies to capture the maximum benefits

· Coordinate with sales executives to better align company goals and tactics

· Motivate, train team members and junior staff to exceptional performance standards

· Improved the bottom line by ensuring opportunities are addressed and deals are closed

· Gathered customer needs and worked with development teams to implement changes based on feedback from clientele

· Proposed marketing strategy ideas to executive committees to optimize targeting of new business

· Generate leads and prospects to target new business

· Developed new products to enhance diverse product offering to clientele.

· Identified “Bottlenecks” and implemented new and improved policies

· Documented procedure flows and developed requirements for functional improvements and enhancements

· Turned around lagging operations and prepared companies for fast growth and profitability

· Improved Sales Policies and practices, defined the sales cycle

• Developed team communications and information for meetings.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Eliminated downtime and maximized revenue by providing top project quality control.
• Worked closely with the CEO to maintain optimum levels of communication to effectively and efficiently complete projects.

• To develop and grow an insurance sales team.
• Assisted insurance sales team in achieving monthly sales targets.
• Provide support to insurance sales team.
• Handled additional duties and responsibilities, i.e.
• Team building exercises.
• Utilized my abilities in competing with other teams and insurance companies.
• Handled the tasks of checking new business in line with company code of conduct and ethics.
• Handled the tasks of preparing strategic plans and objectives for the growth of sales teams.
• Trained insurance teams on the launch of new products and services.
• Assisted individual insurance sales consultants with tasks of conducting assessments in accordance with the requirements of clients.
• Assigned the responsibilities of preparing reports for evaluating individual performance and risk Outcomes:.
• Growth of insurance sales team to 25.
• Achieved top performer award – Cash Incentive and trip to Mozambique.
• Opened various worksites for insurance sales team to generate new business, i.e.
• Randwater.
• Successfully completed the Business development manager training program at SANLAM Training Academy.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Created reports and presentations detailing business development activities.
• Collected data and performed customer needs analysis.
• Incorporated product changes into marketing messages to drive customer engagement and maximize profits.

• Private Wealth Management is a highly customized and sophisticated investment management and financial planning service delivered to high-net-worth individuals.
• Extensive knowledge of mathematical and statistical concepts.
• Logical Thinking and good time management.
• Possessed a comprehensive understanding of diverse facets of financial planning including investments, banking, estate secession and credit solutions.
• Successfully develop, explain, and promote complex financial solutions to customers.
• Providing financial advice to clients to help them attain their business or.
• Personal objective.
• Conducting client needs assessments.
• Developing financial strategies.
• Developing and presenting financial plans.
• Reaching to high-net-worth individuals.
• Maintaining existing portfolio's.
• Attention to detail Outcomes:.
• Achieved 98% client retention rate.
• Record breaking structured lending deal via BOE bank.
• Successfully completed the Financial Consultant training program at Old Mutual Training Academy.

• Utilizing Absa brokers customized insurance program to facilitate sales to ABSA clients and beyond.
• Seeking prospective clients.
• Calculating premiums of individual or business risk cover.
• Effective communication of policy features and advantages.
• Liaising with underwriters on risk requirements.
• Developing marketing strategies.
• Promoting marketing campaigns.
• Ensuring underwriting were fulfilled.
• Cross selling i.e.
• Tracking devices and armed services.
• Assigned the responsibilities of preparing reports for evaluating individual performance and risk.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Drove operational improvements which resulted in savings and improved profit margins.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Served customers and followed outlined steps of service.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Exceeded goals through effective task prioritization and great work ethic.
• Offered friendly and efficient service to customers, handled challenging situations with ease.

• Cold Calling to prospective clients.
• Confirmed appointments of prospective clients.
• Interviewing and recruiting of call center agents.
• Ensuring customer and quality satisfaction.
• Proposing innovative ideas and technical solutions.
• Training and mentoring of call center agents.