SPORT ,RELIGION
CLINTON ERASMUS
CUSTOMER SERVICE CONSULTANT
SOMERSET WEST
Summary
Knowledgeable and dedicated customer service professional with extensive experience in banking industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
26
26
years of professional experience
Work History
Customer Service Representative
ABSA BANK
10.1997 - Current
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Handled customer inquiries and suggestions courteously and professionally.
Education
High School Diploma -
GROENBERG SECONDARY SCHOOL
GRABOUW 04.2001 -
Skills
Appointment Scheduling
undefinedInterests
Timeline
High School Diploma -
GROENBERG SECONDARY SCHOOL
04.2001 -
Customer Service Representative
ABSA BANK
10.1997 - Current
Similar Profiles
Shaqill KhanShaqill Khan
Sales and Service Branch Consultant at Absa BankSales and Service Branch Consultant at Absa Bank
Richardson KwarehRichardson Kwareh
Intern at Absa BankIntern at Absa Bank
Abdihakim Ibrahim HashiAbdihakim Ibrahim Hashi
Banking Advisor at Absa BankBanking Advisor at Absa Bank
Tsakani MboweniTsakani Mboweni
Lead Software Developer at Absa BankLead Software Developer at Absa Bank
Ryan BarkleyRyan Barkley
Access Manager at BetastateAccess Manager at Betastate