Cleopatra Nonhlanhla Mabuza
Clerk
Boksburg ,Gauteng
Summary
Friendly performance driven clerk with 10 years of experience. Self motivated skilled adebt at managing and organising all sort of documents and giving support to all office staff with a positive attitude when needed. Enthusiastic and eager to contribute to the team's success through hard work, attention to detail and excellent listing skills. Motivated to learn, grow and excel in Industry. Willingness to take on added responsibilities to meet team goals.
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Overview
2
2
years of professional experience
6
6
years of post-secondary education
8
8
Certifications
1
1
Language
Work History
Clerk
Scaw Metals
Germiston , Wadville
09.2009 - 01.2010
- 2020
- Qualification
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Created reports and developed improvements and enhancements to automate records and file systems.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Arranged meetings and coordinated resources for use by attendees.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to scaw 101 database.
- Monitored usage of SAP supplies and contacted vendors to place new orders for replenishment.
- Strategically distributed administrative tasks amongst management and production personal and provided guidance to promote performance.
- Recognized delay issues prior to escalation and applied appropriate techniques for effective resolution.
Casher
Edcon Group
Bedford
07.2007 - 08.2009
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Processed customer refunds and exchanges according to established guidelines.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Certificate - Microsoft Excel Intermediate & Data Management
Keybase Training Solution
Benoni Gauteng Certificate - Computer Networking And Telecommunications
Scaw Metal Community Training
Germiston 01.2009 - 07.2009
Certificate - High School
P.T. Xulu Secondary School
Vosloorus 01.1997 - 12.2001
Certificate - Communication
Theme Recruitment Services
Johannesburg 01.2009 - 07.2009
Skills
Flexible and Adaptable
Excellent Communication
MS Office
Active Listening
Teamwork and Collaboration
Problem-Solving
Decision-Making
Dependable and Responsible
Self-Motivated
Data Entry
File and database management
Administrative support
Customer satisfaction
Relationship building
Telephone etiquette
Strategic planning
Scheduling
Certification
8410011373084
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Clerk
Scaw Metals
09.2009 - 01.2010
Certificate - Computer Networking And Telecommunications
Scaw Metal Community Training
01.2009 - 07.2009
Certificate - Communication
Theme Recruitment Services
01.2009 - 07.2009
Casher
Edcon Group
07.2007 - 08.2009
Certificate - High School
P.T. Xulu Secondary School
01.1997 - 12.2001
Certificate - Microsoft Excel Intermediate & Data Management
Keybase Training Solution