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Dynamic and results-oriented professional with extensive experience in customer service and hairstyling, notably with Delta Air Lines, Inc. Excelled in client consultation and relationship management, enhancing customer satisfaction and loyalty. Demonstrated a strong work ethic and exceptional communication skills, contributing to a significant increase in client retention and service excellence.
Experienced with handling customer inquiries and resolving issues promptly. Utilizes effective communication and active listening to enhance customer satisfaction. Knowledge of customer relationship management and conflict resolution techniques.
Professional with strong background in customer support, excelling in conflict resolution, communication, and problem-solving. Known for fostering collaborative team environment and adapting to changing needs to ensure customer satisfaction. Skilled in handling multiple tasks efficiently, leveraging empathy and active listening to build rapport with clients and team members alike.

Determined student with Psychology and Early Childhood Education knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Dedicated student interested in applying excellent communication and interpersonal skills to a Psychology and or Early Childhood Education role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

I have been in the customer service field for a very long time. I love making the client feel special in any way shape or form. Having conversations with people, making them smile and making them feel cared for. I have wonderful communication skills. What can I say I’m a huge people person!

Proficient customer service representative with superior work ethic and expertise in working from scripted responses to resolve customer problems. Driven and responsible with adaptable, solution-oriented nature. Excellent conflict mediator and efficient multitasker. relationships. Polite, professional and a solid history of surpassing productivity and quality targets in high-volume settings.

Clementine Siphelele Virginia Zulu

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Customer Service Clerk

Forex Consultant

Education

Bachelor of Commerce - Economics

Higher Certificate in Banking Services - Banking

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Customer Service Clerk

Higher Certificate in Banking Services - Banking

Forex Consultant

Bachelor of Commerce - Economics

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