Clementine Dryden
Senior Consultant And Traine
Cape Town
Summary
Driven Senior Consultant with 14 years' experience in the EDUTECH consulting field. Adept in collaborative problem solving, risk management and creative solutions. Passionate about bringing changes in businesses. Proficient in conducting primary and secondary research. Industrious Senior Consultant with excellent critical thinking and team-building talents. Familiar with the policies and procedures of product development and operations. Competent in staff management, data modeling and proposal development.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Senior Consultant
Cengage Learning
10.2009 - Current
- Spokesperson for new product launches within SA, including all PR duties
- Sourcing new Partnerships and Liaison to all current Partners with Cengage
- Account Manage all key accounts assigned to my territory
- Onboarding all adoptions and ensuring clients are successfully trained on all digital solutions
- Assist in the managing and development of a high performing sales team across territory by contributing to the training and development of the regional sales team
- Participating in the induction and training of new members of the regional sales team as directed and agreed with the management
- Championing the CSS training in the field and participate in CSS management training
- Presenting and chairing topics of the agenda item in the regional team meeting
- Mentor and Coach Sales team
- E-campaigns
- Project management: Digital Webinars, conferences, and work shops
- Work in close contact with Marketing Team and SA Sales Team in arranging identified and agreed upon Webinars per year
- Create lesson planning for each financial year for staff and customers
- Monthly and quality reporting on partners and clients
- Domestic and international travel included in my Job.
- Enhanced team performance by implementing training programs and fostering a collaborative work environment.
Servicing consultant and Trainer
TransUnion
06.2007 - 09.2009
- Systems Training to all clients, servicing, and facilitating workshops to assist clients with any training needs
- Create training program for system training workshops
- Maintaining and building relationships with account management database
- Submitting of monthly sales reports and weekly servicing and training reports
- Co-ordinate monthly info share meetings between the different industries e.g., FMCG and Motor industry.
Account Manager
Huge Telecom
07.2004 - 06.2007
- Account management duties
- Cross selling of Additional Products –Routers, TMS, VOIP
- Negotiating with clients and contract retention
- Compiling client’s needs analysis
- Monthly Sales reporting.
Information Officer
Peninsula Tourism (now part of Cape Town Tourism)
10.2002 - 12.2003
- Dealing with all aspects of International outbound and Incoming leisure enquiries
- Booking Accommodation, car hire, tours; Hotel Accommodation Site inspection
- Assisted with the None profit Organization called Destination Hout Bay with the Marketing of this Organization
- Lastly, Stock Control.
Education
Tourism management -
Cape Peninsula University of Technology
01.2000 - 05.2004
Social Digital Media Marketing -
University of Cape Town
03.2019 - 05.2019
Marketing -
University of Cape Town
01.2020 - 05.2020
Facilitators Course (accredited SETA) - undefined
Academic Institute of Excellence
03.2022 - 05.2022
Higher Certificate in Public Relations - undefined
Digital School of Marketing
Udemy Academy completed certificates -
UDEMY ACADEMY
Name of High School attended - undefined
South Peninsula High School
Skills
Project managementundefined
Drivers
Code 08 with own car
Awards
- PAT award received from TransUnion June 2008
- Digital Deal of the Year award for 2016 at Cengage learning
- Digital Person of the year 2020 at Cengage Learning
- Nominated for the Excellence service award
References
- Teresa Fuchs, Sales Manager, Cengage Learning, 0826538874
- Rabia Erasmus, Account Manager, Transunion, 0828997569
- Transunion, HR, 086 188 6466
- Huge Telecom, HR, 0860 03 04 03
Certification
- Certificate for Training: Practical Sales Techniques
Timeline
Facilitators Course (accredited SETA) - undefined
Academic Institute of Excellence
03.2022 - 05.2022
Marketing -
University of Cape Town
01.2020 - 05.2020
Social Digital Media Marketing -
University of Cape Town
03.2019 - 05.2019
Senior Consultant
Cengage Learning
10.2009 - Current
Servicing consultant and Trainer
TransUnion
06.2007 - 09.2009
Account Manager
Huge Telecom
07.2004 - 06.2007
Information Officer
Peninsula Tourism (now part of Cape Town Tourism)
10.2002 - 12.2003
Tourism management -
Cape Peninsula University of Technology
01.2000 - 05.2004
Higher Certificate in Public Relations - undefined
Digital School of Marketing
Udemy Academy completed certificates -
UDEMY ACADEMY
Name of High School attended - undefined
South Peninsula High School
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