Clement Tait
Joshua
Blue Downs
Summary
Accomplished Acting Administrator at Cell C Cavendish Cell, adept in Office Administration and Team Building and Leadership. Streamlined document management, enhancing employee productivity and confidentiality. Proven ability to optimize operational efficiency through effective team collaboration and administrative support.
Overview
2
2
years of professional experience
Work History
Acting Administrator
Cell C Cavendish Cell
06.2024 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Maintained accurate documentation of company policies and procedures for easy reference by all co-workers in store.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Maintained database systems to track and analyze operational data.
- Collected, arranged, and input information into database system.
Retail Assistant
Cell C Cavendish Cell
02.2023 - Current
- Resolved customer complaints professionally, maintaining a positive brand image.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Assisted customers with prompt and polite support in-person and via telephone.
- Answered incoming calls and emails to provide product information, features and benefits.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
- Managed cash register operations to ensure accurate financial transactions.
- Boosted store's reputation through courteous and professional customer service.
- Participated in staff meetings to discuss sales targets and strategies for achieving them.
- Compiled daily sales reports to track progress and identify areas for improvement.
Education
High School Diploma -
Tuscany Glen High School
Blue Downs, South Africa 04.2001 -
Skills
Office Administration
Customer Service
MS Office
Administrative Support
Attention to Detail
Documentation And Reporting
Schedule Coordination
Mail handling
Document Management
Document Control
Team Collaboration
Data Confidentiality
Scheduling
Team Building and Leadership
Timeline
Acting Administrator
Cell C Cavendish Cell
06.2024 - Current
Retail Assistant
Cell C Cavendish Cell
02.2023 - Current
High School Diploma -
Tuscany Glen High School
04.2001 -
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