CLEMENT NKOKAI KOLA
MANKWENG
Summary
Career Summary
Company Name : Department of Health & Social Development
Polokwane / Mankweng Hospital Complex
Position : Personal Assistant
Duration : 26 July 2011- 26 October 2012.
Duties : Managing and maintaining the department of radiology doctor’s diary and email accounts.
: Responding to email as soon as possible, dealing with appointment.
: Writing minutes for meeting as required and complete research on behalf of doctors.
: Conducting weekly diary meetings with doctors to discuss upcoming engagement, invitations and other request.
: Typing documents, sourcing and ordering stationery and office equipment, Planning and organising events.
: Reading, monitoring and responding to my boss’s email, preparing papers for meetings and Managing Projects
: Preparing presentations & assist with general transport office duties
: Answering calls and liaising with clients competently
: Managing and reviewing filing and office systems
: Maintenance of records, including accuracy of floor plans and layouts
: Maintain harmonious relationships with visitors; render admin support services, handling incoming and outgoing calls and filing reports and records keeping
Company Name : Edgars Retail Company
Position : Sales Retailer
Duration : 2012 to 2015.
Duties : Operating the tills, including cashing up & paper work
: Assisting customers in the selection and purchase of items.
: Completing sales sheets at the end of the day.
: Ensuring that the shop counter is always manned.
: Managing the till, taking money from customers & hanging out receipts.
: Following policies & procedures relating to cash & stock handling.
: Keeping merchandise orderly and neat in appearance.
: Handling customers’ complaints in a professional and diplomatic way.
: Assisting with deliveries.
: Restocking the sales areas.
: Keeping the shop floor clean tidy at all times.
: Housekeeping and stock packing.
: Setting up promotional displays.
: Attending training sessions of promotions and processing cash and credit card transactions accurately & efficiently.
: Presenting proposal and prepare proposal, perform contact and price negotiations, contractual documents and close the sale with the clients
: Collect product feedback, present ideas and improvement to the development team.
Overview
4
4
years of professional experience
Work History
Sales Retailer
Edgars Retail Company
01.2012 - 01.2015
- Operating the tills, including cashing up & paperwork.
- Assisting customers in the selection and purchase of items.
- Completed daily sales sheets to ensure accurate financial reporting.
- Ensuring that the shop counter is always manned.
- Managing the till, taking money from customers & hanging out receipts.
- Following policies & procedures relating to cash & stock handling.
- Keeping merchandise orderly and neat in appearance.
- Handled customer complaints professionally, enhancing customer satisfaction and loyalty.
- Assisting with deliveries.
- Restocking the sales areas.
- Keeping the shop floor clean tidy at all times.
- Housekeeping and stock packing.
- Set up promotional displays to attract customers and boost sales.
- Attending training sessions of promotions and processing cash and credit card transactions accurately & efficiently.
- Presenting proposal and prepare proposal, perform contact and price negotiations, contractual documents and close the sale with the clients.
- Collect product feedback, present ideas and improvement to the development team.
Personal Assistant
Department of Health & Social Development
07.2011 - 10.2012
- Managed department of radiology doctors’ diaries and email accounts, ensuring efficient scheduling and communication.
- Monitored and responded to boss’s emails, prepared meeting papers, and coordinated project activities.
- Conducting weekly diary meetings with doctors to discuss upcoming engagement, invitations and other requests.
- Recorded meeting minutes and conducted research to support doctors’ decision-making.
- Responding to email as soon as possible, dealing with appointments.
- Answering calls and liaising with clients competently.
- Typing documents, sourcing and ordering stationery and office equipment, Planning and organising events.
- Managing and reviewing filing and office systems.
- Maintenance of records, including accuracy of floor plans and layouts.
- Maintain harmonious relationships with visitors; render admin support services, handling incoming and outgoing calls and filing reports and record keeping.
- Preparing presentations and assisting with general transport office duties.
- Worked at Polokwane / Mankweng Hospital Complex to support administrative tasks.
Education
Grade 12 -
Mountain View secondary school
Diploma - Computer Literacy
Limpopo Computer College
National Certificate - Policing (Crime Resolving)
Sandton Technical College
Electrical Certificate - Heavy Current
Mpumalanga Regional Training Trust
Skills
- Sales
- Client engagement
- Customer satisfaction
- Negotiation skills
- Stock management
- Inventory techniques
- Cataloguing
- Administration skills
- Computer skills
- Problem solving
- Working under pressure
- Interpersonal relations
- Communication skills
- Batho Pele guidelines
- Initiative
Custom
- Prof Tsatsi, Manager, Polokwane Hospital, 0152875788
- Mr Phiri, Principal, Limpopo Computer College, 0152675480
- Mrs Mmatlou, Floor Manager, Edgars Polokwane, 0152912411
Personal Information
- Ethnicity: BLACK
- Criminal Record: NONE
Timeline
Sales Retailer
Edgars Retail Company
01.2012 - 01.2015
Personal Assistant
Department of Health & Social Development
07.2011 - 10.2012
Grade 12 -
Mountain View secondary school
Diploma - Computer Literacy
Limpopo Computer College
National Certificate - Policing (Crime Resolving)
Sandton Technical College
Electrical Certificate - Heavy Current
Mpumalanga Regional Training Trust