High performing Professional with demonstrated experience in Sales, Project Management and Team Building, delivering in multiple industries. Skilled in developing strong internal and external relationships to facilitate collaborative achievement of high priority organisational goals. Confident in the ability to thrive in a fast-pasted setting, and leverage skills in sales, personnel management & effective negotiation through potential objections in order to ensure team success.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Sales Consultant
NexSolar
Johannesburg
01.2021 - Current
Marketing & Advertising - Conceptualised theme and dialogue for Copy of Radio Advertisements
Establishing and attending to sourced clients in order to establish commercial relationship
Account management
Installation Co-Ordination
Manage teams and mentored new employees to surpass goals in alignment with brand standards.
Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
Gave smooth and successful presentations at customer locations.
Scheduled and followed through with commercial and residential appointments with customers.
System and Project Management
Assess the consumption of client’s usage in order to determine suitable and adequate solar production, to accurately recommend systems
Designing layout for solar paneling layout
Interpersonal Skills
Conflict Resolution - Within a team and clients
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Maximized customer retention by resolving issues quickly.
Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Account Manager and Sales Representative
Petrow Food Ingredients
Johannesburg
01.2020 - 01.2021
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
Coordinated with internal teams to facilitate prompt delivery of client projects.
Developed and implemented strategies to increase client retention.
Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Liaised with marketing and sales teams to develop targeted campaigns.
Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
Developed Sales plan to improves and automate sales process
Created and implemented alternative advertising campaigns and outdoor activations
Gallery Director and Operations Supervisor
Park West Gallery
Detroit
01.2018 - 01.2020
Gallery Management
Promoted events and exhibits via social media, email and other communication methods, boosting gallery attendance.
Planned and conducted special research projects in various art styles, resulting in development of new exhibits.
Supervised the weekly/monthly delivering and offloading of merchandise and stock control
Hosted Public viewing seminars
Managed all paper and digital documentation related to accessions, loans, transfers and other collections-related transactions.
Reporting figures of weekly/monthly targets
Managing KPI outputs of direct reporting line
Hosting auction and curation events, actively engaging with the audience to maximize sales and profits through understanding the market attendance.
Curating the artistic direction of the gallery
Direct negotiation on closing sales
Public tours of the art gallery
Marketing Manager
Stone Jets
Johannesburg
10.2018 - 12.2018
Created and executed a marketing strategy and corporate social investment program.
Utilized market trends and target audience statistics to effectively and appropriately market products.
Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
Recruited and hired capable team members to add value and diverse skills set to marketing department.
Devised content strategy to effectively engage target audiences.
Scuba Diving Instructor
Operation Wallacea
Nkatha Bay - Koh Tao
05.2016 - 09.2018
Responsible for leading and supervising international groups of students majoring in marine biology
Implemented research-based curriculum and instructional strategies for self-enrichment topics.
Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
Facilitated learning of various self-enrichment topics through detailed lesson plans.
Responsible for lecture presentations and conducting research dives
Observed students to assess abilities, interests and learning objectives for personalized lesson planning.
Collaborated with colleagues to share ideas and resources to enhance student experience and success.
Helped students meet course goals by establishing clear objectives for lessons, units and projects.
Real Estate Associate
Triple E Estates
Johannesburg
01.2011 - 01.2012
Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
Maintained connections with clients to encourage repeat business and referrals.
Marketed and sold property for clients by hosting open houses
Communicated with clients to understand property needs and preferences.
Head Sales Associate
Look and Listen
Johannesburg
01.2010 - 01.2011
Head of media and technology sales
Provided exceptional customer service to foster client loyalty and satisfaction.
Trained, coached, and mentored new sales associates for maximum performance.
Monitored sales team performance and provided constructive feedback.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Assisted in development of monthly sales goals to motivate team and drive business objectives.
Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
Operations supervisor
International Cricket Coucil
Johannesburg - Centurion
09.2009 - 10.2009
Champions Trophy cricket tournament hosted in South Africa from/ during September – October
Operational Management
Coordinated security escorts, hardware and teams involved in pre match and presentation ceremonies.
Responsible for promotional staff inside/outside of the stadium and activation of interactive crowd campaigns.
Motivated and trained employees to maximize team productivity.
Collected customer feedback and made business adjustments to improve retention and satisfaction.
Tracked company equipment, tools and technology to manage inventory.
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Managed internal operational standards and productivity targets.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Sales and Operations Supervisor
Niche Sampling
Johannesburg
01.2007 - 01.2009
Responsible for supervising operations, sales associates and promotional staff
30 Employees
Responsible for feedback reports and sales evaluations
Achieved results by working with staff to meet established targets.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Evaluated employee performance and coached and trained to improve weak areas.
Conducted routine inspections to check quality and compliance with established specifications.