WORD, EXCEL, DELFIN, ALLPS, NUPAY AND MICROSOFT OUTLOOK, SAGE, NETCASH, MARISIT IT TRACING PROGRAM NATIONAL WIDE, BANKING
CLAUDINE PIETERS
Manageress
Mossel Bay
Summary
I am an honest, friendly, energetic, firm and hard-working person, always willing to broaden my knowledge. I believe that if I am afforded the opportunity, I will do my utmost to ensure satisfactory results and to advance the goals of your company.
Overview
22
22
years of professional experience
2
2
Languages
Work History
Administrative Manageress
Paint & Roof Exsperts
02.2024 - Current
- Telephone Answering / Filling / Scanning / Ordinary Tasks Emails
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Input high volume of monthly invoices with consistent accuracy.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Facilitated month-end closing activities, ensuring stakeholders received timely financial statements.
- Completed bi-weekly payroll for employees.
- Accomplished multiple tasks within established timeframes.
Administrator
DBS Garden Route Security Service
03.2021 - 10.2023
- Control of emails namely: debtors@dbsalams.co.za, info@dbsalams.so.za, admin@dbsalarms.co.za
- Control of the fuel coupons - make sure there is always enough for Response / Technical / Gary / Pieter
- Telephone Answering / Filling / Scanning / Ordinary Office Tasks Emails
- Cancellation - remove from sage / excel, stop recurring invoice, arrange for radio to be removed
- Load new clients on excel spread sheet, add client on sage, and create recurring invoice for client, add client on debit order account, scan contract in and save on cloud
- If a new staff member starts working at DBS, I get all the documents they need to fill in and save on cloud
- This also applies to the guards
- Rule for uniforms
- Draw up schedules for our responses / guards
- Make sure everyone has their time sheet
- Work out everyone's hours on excel; forward excel & actuals to Michele
- Call customers who are behind with their payments
- Allocate payments to clients account
- Debit order by sitting on Net cash for the 25th, 30th, 7th
- Allocate debit orders to customer account
- Control of the Petty cash Update on saga at the end of the week
- Quote on saga for clients
- Send Out Invoices to Clients
- Order stock for clients and arrange for it to arrive here
- Creating Purchase order
- Reading in supplier invoice
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
Manageress
C P Finance
11.2002 - 12.2020
- Payments to creditors
- Authorization of payments - Payroll, Statutory Payments and payment of loans to clients
- Control and balancing of three branches - Cash Loans, Loan Contracts, New applications, Affordability and credit checks, Disputes, Refunds to debtors, AET Aedo and Naedo swipes and statements Client services
- Debt Collection and Debt Administration for legal proceedings
- Computer Updates
- Control Cash to branches
- General Hr - Payslips, leave applications, sick notes
- Handling Collections Department
- Audit of bank statements - payments received and deductions made
- Preparing documents for Accountants concerning tax obligations of Firm
- Financial Statements to NCR and applications for rental agreements
Education
High School Diploma -
High School - Orkney
Orkney 04.2001 -
Skills
Office supervision
Documentation and control
Office management
Administrative support
Finance
Customer service management
Debtor monitoring
Credit analysis
Assertiveness in collections
Software
Timeline
Administrative Manageress
Paint & Roof Exsperts
02.2024 - Current
Administrator
DBS Garden Route Security Service
03.2021 - 10.2023
Manageress
C P Finance
11.2002 - 12.2020
High School Diploma -
High School - Orkney
04.2001 -
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