Claudia Steenberg

• Built strong relationships with clients through regular communication and understanding their unique needs.
• Collaborated with hiring managers to develop accurate job descriptions and identify key qualifications for open positions.
• Expanded the company''s talent pool by actively sourcing candidates through networking events, job boards, and social media platforms.
• Streamlined the interview process for efficiency, resulting in faster hiring decisions.
• Making telesales calls for new business
• Coordinated and scheduled interviews for candidates and hiring managers to meet in person or online at mutually convenient times.
• Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
• Training new employees on systems when job shadowing
• Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
• Contributed to business development efforts by identifying potential new clients within target industries or markets.
• Improved client satisfaction by consistently providing high-quality candidates for various positions.
• Screened and interviewed candidates to evaluate potential employees' qualifications.
• Utilized recruitment technology tools and platforms to streamline recruitment processes.
• Developed and posted job descriptions to various platforms to communicate open position requirements to potential candidates.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Reason for leaving: Financial and Career growth

• Offered comprehensive product knowledge to customers, empowering them to make informed decisions about their purchases or subscriptions.
• Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
• Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
• Streamlined call flow processes for more efficient response times and increased productivity.
• Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
• Placed outbound customer service or customer satisfaction calls to follow up on issues.

Reason for leaving: Better opportunity at Dante in my preferred career path

• Contributed to process improvements within the team by suggesting innovative solutions that led to enhanced workflows and better results.
• Mentored new hires as they navigated our systems and protocols, fostering teamwork within the call center.
• Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
• Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
• Generating leads (cold calling) for senior consultants

Reason for leaving: Went back to varsity full time to complete my degree