Claudia Stanfield
Social Franchise and Systems Manager
Brackenfell,WC
Summary
Experienced Systems Manager knowledgeable about planning, implementing and maintaining business information systems. Strong technical acumen, project management skills and attention to detail. Desiring a challenging new role with a progressive organization.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work History
Social Franchise and Systems Manager
Shine Literacy
Cape Town, WC
11.2016 - Current
- Lead and oversee the expansion and scaling of Shine’s Literacy Hour model and the implementation of Shine Online systems and innovations to schools across South Africa
- Design and develop scalable innovations - current organisational innovation www.shineliteracy.org.za/read
- Contribute to the development and implementation of Shine Literacy’s strategy, as a part of Shine Literacy’s Senior management team
- Innovate and co-ordinate communication mechanisms across Shine Literacy Hour programmes and partners, which enable efficient dissemination of information, ongoing sharing of good practice and effective peer support
- Contribute to ensuring that the organisation’s culture is informed by its values, and hold the space for organisational reflection and growth, recognising, valuing and embracing the diversity of views, backgrounds and cultures of the workforce
- Contribute to the development of Shine Literacy’s budget, providing input on area of responsibility
- Develop operational plans for all programmes
- Develop different franchise models – fit for purpose for each partner, ensuring financial sustainability of each model, regularly test, monitor & modify models
- Proactively identify new partner and collaboration opportunities, researching organisational fit; recommend new partnerships
- Oversee the roll out of new partnerships, collaborations and stakeholder
- Oversee and support high quality implementation of programmes and ensure compliance with operating standards across all Shine Literacy Hour programmes
- Take overall responsibility for the Shine Literacy’s Operations Manual and toolkit, ensuring information, guidelines and templates are fit for purpose and up-to-date, and making recommendations for changes that enhance impact and effectiveness
- Lead quality assurance for Shine Literacy Hour programmes, using Shine’s guidelines and tools
- Ensure the implementation of systems for measuring impact and capturing learning from Shine Literacy Hour programmes, according to Shine’s monitoring & evaluation plan
- Innovate and co-ordinate communication mechanisms across Shine Literacy
- Support the recruitment, management and development of high performing staff, who are able to deliver on the organisation’s vision and goals
- Provide leadership and oversight to all direct reports, holding staff accountable to their individual key performance areas and goals
- Train new staff
- Adhere to the fair application of HR policies and procedures
- Undertake skills transfer and succession planning
- Deliver all operational reports, as required by Shine Literacy’s administrative procedures and systems.
- Designed company-wide backup and data retention policies, monitoring ongoing efforts to prevent data loss
- Wrote and updated technical documentation covering system components
- Created and maintained policy documentation on troubleshooting systems, detailing best practices and inherent goals
Lead TECH ED Project Facilitator/Trainer, Professor
MRP Foundation
Durban, KZN
03.2015 - 11.2016
- Facilitate language acquisition through the use of Nexus tablets sponsored by the Breteau Foundation, designed to promote rural school development
- Teach an after school Maths program using Khan Academy on PC’s to promote maths skills in grades 4-9, created a curriculum map to align the programme to the CAPS document
- Create a holiday program to motivate Rural Schools kids interest in Mathematics
- Train and assist teachers on integrating technology into their classroom in collaboration with their prescribed CAPS document in an attempt to promote numeracy, English proficiency and critical thinking skills of their students.
Liberal Arts Professor
Jungwon University
Goesan, South Korea , Chungbuk Province
02.2011 - 02.2014
- Instructor to University students ranging from Freshman to Seniors
- Taught English to Jungwon University staff and faculty
- Taught an elective course called Screen English- which is a movie study course created by myself
- Taught Winter and Summer Camp programs to Elementary school students in Chungbuk Province
- Assist in Curriculum development for Jungwon University’s Practical English Communication Program
- Assist in Curriculum development for Jungwon University’s American Degree Transfer program as well as teach Communication classes to students who are a part of this program
- Assist in the development of winter and summer camp programs for Elementary school students in Chungbuk Province
- Create syllabi for each of the programs taught
- Monitor learner progress through written reports
- Assess and graded learners through Mid-term and Final exams, (Jeollabukdo Office of Education) English/
City of Namwon, South Korea
02.2009 - 02.2011
- Taught English language to students, teachers, and staff at 4 schools per week ranging from Elementary to High School
- Taught an English conversation class to the Korean English teachers of Namwon city
- Develop teaching materials related to English language education
- Assist with the activities related to the English language education and other extra-curricular activities within the school district.
Facilitator
Media Works ABET
Cape Town, WC
10.2008 - 02.2009
- Facilitated and taught adults Basic English literacy skills
- Contributed to the students English speaking and presentation skills
- Assisted students with English writing and the correction of grammatical errors
- Taught students how to use proper computer software that would enhance their English speaking and writing
- Assessed learners literacy levels
- Monitored learner progress through written reports
- Mod-tricks children’s furniture
Educational Department Assistant
Western Cape Education Department
Cape Town
03.2005 - 01.2008
- Secretarial responsibilities
- Data capturing
- Maintained and Updated inventory
Sales Consultant
Mod-tricks
Cape Town, Cape Town
01.2006 - 10.2007
- Sold and distributed Mod-tricks products
- Trained/ oriented new employees to company business
- Formulated marketing and advertising strategies to increase sales
Education
MPH - Master of Public Health & Natural
Sahmyook University
South Korea 01.2012 - 02.2014
Bachelor of Arts -
The University of The Western Cape
Cape Town, WC 01.2005 - 03.2009
Certificate - Social Entrepreneurship And Systems Change
UCT Graduate School of Business
Cape Town 2017.10 - 2017.10
Certificate - TESOL
Anaheim University, Asian EFL
South Korea 09.2010 - 09.2010
Skills
Microsoft Suite
SPSS (statistical analysis)
Google Suite
WordPress (website design and blogging)
Salesforce
Data backup and recovery systems
Social understanding
Social development and integration
Electronic and communication systems
Advanced problem solving
Performance Evaluations
Accomplishments
- Board Member: EDTECH Global Africa http://edtechglobalafrica.com/
- DGMT Fellow 2021: Civil Society Organisational Innovation and Leadership, Presenter EDTECH Summit Africa 2016- present
- EdTech Summit is an innovative annual technology conference shared with educators across Africa free of charge
- We are focused on teacher training and program development addressing education equity and social justice issues by working to implement creative and cutting edge technologies in schools and communities
- We support teachers and learners with technology tools and training to aid in the acquisition of 21st century skills, methodologies and instructional strategies
- Focused on meaningful solutions for learning, we bring together local and global presenters whose combined voice is strong in partnership
- Health and natural remedy promoter in South Korean hospitals and care facilities as a part of my practical assessment for my Masters program for 2 years
- Public Health Educator in Kyrgyzstan, developed and ran a children’s public health intervention program through Samyook University at am SDA Church in Tokmok for 2 weeks
- Still remain in contact with people from the community as distance motivation.
Timeline
Certificate - Social Entrepreneurship And Systems Change
UCT Graduate School of Business
2017.10 - 2017.10
Social Franchise and Systems Manager
Shine Literacy
11.2016 - Current
Lead TECH ED Project Facilitator/Trainer, Professor
MRP Foundation
03.2015 - 11.2016
MPH - Master of Public Health & Natural
Sahmyook University
01.2012 - 02.2014
Liberal Arts Professor
Jungwon University
02.2011 - 02.2014
Certificate - TESOL
Anaheim University, Asian EFL
09.2010 - 09.2010
City of Namwon, South Korea
02.2009 - 02.2011
Facilitator
Media Works ABET
10.2008 - 02.2009
Sales Consultant
Mod-tricks
01.2006 - 10.2007
Educational Department Assistant
Western Cape Education Department
03.2005 - 01.2008
Bachelor of Arts -
The University of The Western Cape
01.2005 - 03.2009