Claudia Makakase

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.

COMPETENCY

DESCRIPTION

q Detail Focused

The ability to attend to finite detail whilst executing outputs to ensure the quality-of-service delivery

q Administrative

The ability to use knowledge of administrative techniques, tools policies and/or procedures to provide enabling functions

q Analytical

The ability to analyse situations and to arrive at the best possible solution

q Problem Solving

The ability to apply the principles of problem-solving techniques to identify and resolve a problem in the best interest of all stakeholders

q Critical Thinking

The ability to conduct disciplined intellectual criticism that combines research, knowledge of historical context, and balanced judgment

q Organising

To apply or impose efficient working methods in order to work effectively or make somebody else work effectively

q Communication

The ability to communicate effectively and efficiently at all levels in the organisation

q Project Management

The ability to define, scope, plan and execute projects according to international project management methodology

q Computer

The ability to utilise the correct computer software and the relevant functionality applicable to the outcomes required

q Interpersonal

The ability to interact with people at all levels in the organisation