Claudia Gomes Sa
Manager
Cape Town,WC
Summary
Accomplished Manager with a proven track record at Portugues Fast Foods, enhancing product quality and operational efficiency. Expert in team leadership and performance management, I excel in motivating employees and boosting profitability through strategic decision-making and effective multitasking. Committed to regulatory compliance and fostering a positive work environment, my approach significantly elevates customer satisfaction and team productivity.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Manager
Portugues Fast Foods
09.2020 - Current
- Controlled costs to keep business operating within budget and increase profits.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Established team priorities, maintained schedules and monitored performance.
Manager
Bem Bom Bakery
11.2016 - 08.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Skills
Team leadership
Timeline
Manager
Portugues Fast Foods
09.2020 - Current
Manager
Bem Bom Bakery
11.2016 - 08.2020
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