Summary
Overview
Work History
Skills
Timeline
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Claudia Gomes Sa

Claudia Gomes Sa

Manager
Cape Town,WC

Summary

Accomplished Manager with a proven track record at Portugues Fast Foods, enhancing product quality and operational efficiency. Expert in team leadership and performance management, I excel in motivating employees and boosting profitability through strategic decision-making and effective multitasking. Committed to regulatory compliance and fostering a positive work environment, my approach significantly elevates customer satisfaction and team productivity.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Manager

Portugues Fast Foods
09.2020 - Current
  • Controlled costs to keep business operating within budget and increase profits.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Established team priorities, maintained schedules and monitored performance.

Manager

Bem Bom Bakery
11.2016 - 08.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Skills

Team leadership

Timeline

Manager

Portugues Fast Foods
09.2020 - Current

Manager

Bem Bom Bakery
11.2016 - 08.2020

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