SAP System
Claudia Dhlamini
Procurement
5114 Grand Central Exchange Road Midrand Johannesburg,GP
Summary
Results-driven and detail-oriented professional with a proven track record in managing multiple functions, solving problems, and maintaining transactions efficiently and accurately. Experienced in managing vendor relations, tracking products, and securing optimal pricing. Skilled in planning and organizing to meet deadlines effectively.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Procurement Specialist
Leroy Merlin
2 2022 - Current
- Achieved a 15% increase in overall visitor traffic in the first third quarter by updating product descriptions online and increasing the number of articles posted every day
- Creating customer marketing plans and sales using data from the market
- Preparing demand forecasts and replenishment plans
- Assisting logistics teams, suppliers, and the demand planning department in controlling inventory levels
- Organized stock and the needs of the business with prompt response resulting in 20 million turnover and 124% increase in sales
- Collaborated with stakeholders to align supply chain processes with organizational goals.
- Built relationships with vendors to negotiate ideal terms for purchases.
Buyers Assistant
The Shoprite Group of Companies
07.2019 - 01.2022
- Improved master data activities and processes in the division(ranging, pricing, reports, adverts/promotions, linking, Claims and allocations) - raising 50% customer satisfaction
- Maintained invoices, contracts and records for major clients, including: Tiger Brands, Procter & Gamble, Johnson & Johnson, Nivea and Unilever
- Developed new filing and organizational practices, which resulted in a 40% productivity increase for the entire department compared to the previous year.
Accounts Receivable Analyst
WestconGroup SA
07.2018 - 06.2019
- Increased the company's market share by promptly responding to general cash flow and allocation inquires for EMEA (Europe, Middle east and Africa)
- Collaborated with Accounts receivables team of three other members and helped spot and resolve an error of entry reversal, preventing duplication of revenue and expenses
- Performed AR duties including invoicing, investigating chargebacks, discrepancies and reconciliations
- Managing computerized and manual cash batches, as well as data entry and sale journaling.
- Supported internal and external audits by providing necessary documentation and insights related to accounts receivable transactions and processes.
- Shaped best practices within the team through regular review meetings focused on enhancing overall performance in accounts receivable functions.
Data Capturing, Field Marketing and Call Centre Advisor
Harambee Youth Employment Accelerator
01.2018 - 06.2018
- Handling 90+ calls daily by solving complex queries and customer service problems efficiently
- Reduced youth unemployment by volunteering to upskill more than 15 unemployed youth per month and landing them job placements
- Improved knowledge and skills by attending educational seminars and continuously improved the call center's reputation
- Prioritized, compiled, sorted, and processed 1000+ applications a day in local database.
- Worked closely with tax professionals to ensure proper tax planning strategies were integrated into each client''s overall financial plan.
- Collaborated with internal teams to develop comprehensive financial plans tailored to individual client needs.
Bookkeeper
Valor Safety and ECM Group
02.2014 - 01.2015
- Communicated with upper management to install a new accounts receivables system that resulted in reduction of phone time by 35%
- Discovered a recurring error in tax filing procedures
- Saved R2 500 per year forever
- Managed all aspects of bookkeeping for a Service Provider of solutions company
- Assisted with payroll, monthly financial statements, taxes, and accounts receivable and payable
- Demonstrated a talent for quickly learning and completing new tasks ahead of schedule while maintaining a high degree of accuracy.
- Entered figures using 10-key calculator to compute data quickly.
- Gathered, evaluated and summarized account data in detailed financial reports.
Education
Certified Supply Chain Manager (CSCM) certification - Supply Chain Management
University of Cape Town
01.2022 - 04.2022
National Diploma In accountancy - Accounting and Finance
University of Johannesburg
01.2015 - 04.2017
National Senior Certificate - Physical Sciences
St Endas Secondary School
01.2009 - 04.2013
Skills
Organizational Skills
Time Management
Supply Chain Planning
Professional Demeanor
Flexibility and Adaptability
Teamwork and Collaboration
Financial Acumen
Attention to Detail
Supplier Relationship Management
Purchasing Processes
Interpersonal Communication
Problem-Solving
Certification
Anti-bribery and corruption - The Shoprite Group of Companies
Awards
Best Team Player Award - WestconGroup SA
Software
SAGE Software
Microsoft Office
Interests
Chess
Timeline
Certified Supply Chain Manager (CSCM) certification - Supply Chain Management
University of Cape Town
01.2022 - 04.2022
Buyers Assistant
The Shoprite Group of Companies
07.2019 - 01.2022
Accounts Receivable Analyst
WestconGroup SA
07.2018 - 06.2019
Data Capturing, Field Marketing and Call Centre Advisor
Harambee Youth Employment Accelerator
01.2018 - 06.2018
National Diploma In accountancy - Accounting and Finance
University of Johannesburg
01.2015 - 04.2017
Bookkeeper
Valor Safety and ECM Group
02.2014 - 01.2015
National Senior Certificate - Physical Sciences
St Endas Secondary School
01.2009 - 04.2013
Procurement Specialist
Leroy Merlin
2 2022 - Current