Neurosience & Human biology
Claudette van Rooyen
Facilitator/Assessor
Pretoria,GP
Summary
Experienced and driven professional with a strong background in training, staff development, management, and human resources. Collaborative team player thriving in fast-paced environments and taking initiative to achieve goals. Exceptional communication, analytical, and organizational skills contributing to efficient operations and successful team dynamics.
Overview
22
22
years of professional experience
9
9
years of post-secondary education
8
8
Certifications
2
2
Languages
Work History
Shareholder & Training Manager
Ahelana Northern Cape Training
01.2018 - Current
- Facilitator/Assessor/Moderator – First Aid Skills Programmes & Fire Fighting Skills Programme
- Accreditation Management and Human Resources
- Training co-ordinator
- Improved employee retention rates by creating engaging and interactive learning materials.
- Collaborated with cross-functional teams to develop customized training solutions, ensuring alignment with organizational goals and objectives.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
- Improved compliance with industry regulations through development and delivery of specialized compliance training programs.
- Conducted training courses and prepared videos for long-term use.
- Selected and assigned instructors to conduct specific training programs.
Managing Director (T4U)
Training for Upliftment (Pty) Ltd
01.2008 - Current
- All director duties
- Managing and conducting HWSETA accredited First Aid training in Gauteng
- Facilitator/Assessor/Moderator
- Developing, implementing, and improving the health and safety plans, programmes and procedures in the workplace
- Ensuring compliance with relevant health and safety legislation
- Identifying OHS-related training needs in the workplace
- Risk Assessment
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Expanded market presence through successful negotiation of key partnerships and acquisitions.
- Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
- Championed adoption of remote work technologies, ensuring business continuity and employee wellbeing during challenging times.
- Interacted well with customers to build connections and nurture relationships.
First Aid Practitioner & Fire Marshal
Ahelana First Aid Paramedical
01.2012 - 01.2018
- First Aid Practitioner and Fire Marshal at Sishen Iron Ore Mine, Kolomela Mine, South 32 – Hotazel Manganese mine and Khumani Iron Ore mine
Accounts & Human Resource Manager
Nanita Dalton Institute
09.2004 - 01.2008
- Full bookkeeping for 4 companies
- Pastel Accounting & Payroll
- Report to director
- Recon of all accounts up to trial balance sheet, VAT calculation and payments
- Payments to creditors and handling of debtors
- Stock control and complaints officer
- Enhanced team productivity with regular performance evaluations and targeted training programs.
- Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
- Ensured compliance with all regulatory requirements in procurement and deployment of resources.
- Reported regularly to managers on project budget, progress, and technical problems.
Investment administrator
Sirius Capital Consulting (Member of Firstglobal Group)
02.2003 - 08.2004
- Report to director
- All aspects from application to finalizing an investment including switches, redemptions, liaising with clients etc
- Compliance officer
- (FICA & FIAS)
- Contributed to a positive work environment through effective communication, collaboration, and professionalism in all interactions.
- Continuously expanded industry knowledge by attending conferences, workshops, webinars, and other educational opportunities related to investment administration.
- Assisted in the preparation of client presentations, providing clear and concise information on investment performance, market insights, and portfolio recommendations.
- Facilitated open lines of communication between clients and internal team members to ensure all concerns were addressed promptly and effectively.
- Assisted in the onboarding of new clients, gathering necessary documentation and setting up their accounts accurately and efficiently.
- Demonstrated strong attention to detail when reviewing portfolio holdings and transactions for accuracy, ensuring any discrepancies were resolved quickly and efficiently.
- Balanced multiple priorities effectively to meet deadlines while maintaining a high level of accuracy in all tasks performed as an Investment Administrator.
- Cultivated client relationships through high levels of direct communication to maintain customer loyalty.
Education
BCom(Tourism Management) - Business Management, Marketing Management, Tourism Management
University of Pretoria
Pretoria, South Africa 01.1997 - 01.2003
BCom(Risk Management) - Risk Management, Economy, Financial Management, Investment Management
University of South Africa
Pretoria, South Africa 01.2002 - 01.2003
Basic Ambulance Assistant - Paramedic
Health Professional Council of South Africa
06.2017 - 10.2017
National Diploma: Occupational Safety - Occupational Health And Safety
Quality Council For Trades And Occupations
01.2022 - 01.2024
International Trauma Life Support - Emergency Care & Instructor
Emergency Care Education
Pietermaritzburg. South Africa 05.2022 - 06.2022
Skills
Leadership training
Personal Information
- ID Number: 7808170016082
- Criminal Record: None
- Date of Birth: 08/17/78
- Gender: Female
Certification
Pastel Accounting, 12/01/07
Interests
Emergency Care
Early Childhood Development
Timeline
International Trauma Life Support - Emergency Care & Instructor
Emergency Care Education
05.2022 - 06.2022
National Diploma: Occupational Safety - Occupational Health And Safety
Quality Council For Trades And Occupations
01.2022 - 01.2024
Shareholder & Training Manager
Ahelana Northern Cape Training
01.2018 - Current
Basic Ambulance Assistant - Paramedic
Health Professional Council of South Africa
06.2017 - 10.2017
First Aid Practitioner & Fire Marshal
Ahelana First Aid Paramedical
01.2012 - 01.2018
Managing Director (T4U)
Training for Upliftment (Pty) Ltd
01.2008 - Current
Accounts & Human Resource Manager
Nanita Dalton Institute
09.2004 - 01.2008
Investment administrator
Sirius Capital Consulting (Member of Firstglobal Group)
02.2003 - 08.2004
BCom(Risk Management) - Risk Management, Economy, Financial Management, Investment Management
University of South Africa
01.2002 - 01.2003
BCom(Tourism Management) - Business Management, Marketing Management, Tourism Management
University of Pretoria
01.1997 - 01.2003
Pastel Accounting, 12/01/07
Pastel Payroll, 12/01/07
Conduct Outcomes Based Assessment, 12/01/12
Conduct Moderation of Outcome-based Assessment, 12/01/16
Train the Trainer, 12/01/10
American Heart Association Heartsaver Instructor, UH1209/207
Fire Fighting and Evacuation Course – Train the Trainer
Basic Life Support for Providers
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