Clarissa Tiffany Smith
Pietermaritzburg
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
1
1
Language
Work History
Admin Manager
Smith Animal Feeds Cc
03.2017 - 12.2023
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Assisted HR department in recruiting process by reviewing resumes and scheduling interviews leading to an improved talent pool.
- Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Used basic computer skills to key customer names, addresses, statistical information, or other data
- Helped struggling and novice students with basic computer skills such as keyboarding and file management.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Education
No Degree -
Eastwood Secondary School
Pietermaritzburg 04.2001 -
Skills
Staff Development
undefinedTimeline
Admin Manager
Smith Animal Feeds Cc
03.2017 - 12.2023
No Degree -
Eastwood Secondary School
04.2001 -
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