Clarise Cilliers

Control of workflow tracking, internal communications, client facing administration, HR onboarding, Invoicing, embedding of platforms

(A) Business Orchestrator

• Control of workflow tracking, internal communications, client facing administration, HR onboarding, Invoicing, embedding of platforms.
• Coordinate and organise the organisations over 30 operations so that those actions may contribute to the OKR goals by constantly following up with the team & clients on their deliverables.
• Vendor and supplier application process - Visa and passport arrangements.
• Successful and smooth set up of meetings and coordinating with clients.
• Overseeing company’s documents and ensuring they are up to date.

(B) Project Administrator

• Effective goal setting, progress tracking.
• Keep clients happy.
• Track Meetings outcomes and actions.
• Keep employees accountable.
• Client engagement setting meetings.
• Follow up on data requests, and project updates.
• Managing internal communications.
• Drive to get things done every day and drive others.
• Responsible for configuring and managing a company's entire infrastructure, including all the hardware, software, and operating systems that are necessary to support the running of the business.
• Maintaining our projects system and ensuring workflow is well tracked Improve processes and methods -Visibility of all work across the team.

(C) HR

• Collaboration and manage internal communication among employees by way of check-ins.
• Maintaining and reconciling Xero banking accounts.
• Managing the invoicing processes: checking that invoices are correctly issued, checking the data and information transmitted by the customer and or supplier, checking the conformity of payment and customer information.
• Managing payment deadlines and delays.
• Managing payroll and pension smoothly and successful.
• Tracking spends.
• Onboarding and setting up of new employees on all platforms and payroll.
• Enhance cooperation and communication among employees, suppliers & clients.
• Software Tech stack proficient for onboarding.
• Function planning and events.
• Business Consulting and Tech-enabled ESG consultancy who use data to strengthen ESG credentials in emerging markets for investors and companies.

Reference: To be supplied upon request

As the Training Administrator I am responsible for all the administration related to external training for ProjectLink. As the Consulting Business Unit Administrator, I am responsible for all the administration and cost administration in the department.

(A) Training Administrator

• Preparation of training proposals from system leads emails and telephonic enquiries.
• Source quotations for all course material, printing, binding, catering, stationery, etc. in preparation of training courses.
• Arrange training facilities, catering, course material, itineraries, and associated requirements for training courses.
• Assist the allocated trainer with access, travel and accommodation requirements.
• Coordinate with the trainer to ensure the all the required training material is available on the day of training.
• Prepare pre-course registers, course handouts, textbooks, training books, information sheets, feedback forms, stationary, and associated requirements for training courses.
• Prepare post course certificates, update and maintain certificate register, course registers, training inventory registers, and ensure adequate training material stock levels.
• Ensure all training related documentation is filled, scanned, and uploaded on the SharePoint and maintain the SharePoint folders.
• Update training costs on a quarterly basis.
• Update competitor cost list twice a year.
• Assist in the training planning meeting chaired by the Head of Training

(B) Consulting Business Unit Administrator

• Management of the consulting documentation by means of at least a Master Record Index on SharePoint. This would include filing, document transmittals and configuration management.
• Arranging, setting up and recording of meeting minutes and issuing these minutes to stakeholders as part of the document management process.
• Maintenance of the cost administration functions in the department, which includes developing proposals/quotes on Fusion, registering projects on Fusion, tracking invoicing as per the various projects’ payment schedules and highlighting outstanding debtors.
• Maintenance of the resource timesheets. This includes the data capturing, maintenance of the resource registers and reporting on resource usage.
• Gathering of project progress data, consolidation of data and updating of data for the progress report and dashboards.
• Preparation of presentations for the department.

Reference: Johan Maartens (Manager) +27 83 233 2088

Lead Master’s Marketing Automation solution operates on rules-based automation. Email marketing / lead nurturing and automated emails. Email marketing tracking and reports. Campaign management and analysis. In depth website analytics. Typing minutes, agendas, proposals, general correspondence, and other departmental documentation.

(A) Lead master

• Assigning leads to each sales executive of which there are± 19 through a system called ED & D and then following up on the leads and updating the feedback via the system and manually on an Excel spreadsheet. You set up how you want the system to track leads, score leads, and nurture leads. You also set up the rules for email marketing and drip marketing. Once set up Lead Master takes over establishing contact, maintaining contact, and progressing the level of contact with your leads.
• Taking pictures and uploading vehicle stock online. Stock advertised in Motor Monthly, Automate and various other printing also gets sent to the company to update any stock sold on price changes.

(B) Marketing

• I focus on helping my teams move forward in any way I can — from event planning to campaign execution using marketing tools such as social media, twitter, google +, brochures, newspaper advertisement, CCS, websites (uploading and updating). I also create advertisements to be placed on programs such as Word, PowerPoint, or Coral Draw. All the arrangements regarding events and launches.

Reference: Ralph Nortje (Dealer Principle) +2712 423 4300

Innovative, profit-oriented Project Managing in Leisure Portfolio Association with demonstrated success in increasing revenues, market share and earnings, achieving cost reductions and improving client satisfaction in member properties of various resorts. Communicate with members and manage to meet all required goals and expectations and feedback with excellent performance and responsibility related to:

(A) Levies

• Raising, monitoring, collecting, reporting, member queries and assistance.

(B) Interpersonal Liaison

• Communication, information, sharing cross training, multitasking, responsibility and recognition. Proven strength and capability in team management, development and mentoring.
• Agrees project time scales and deadlines – ensuring adherence to.
• Setting, executing and monitoring budgetary constraints.
• Making an effective contribution to projects from conception through to completion and evaluation – adopting a variety of project management tools and techniques.
• Provides leadership, motivation and strategic direction to a multifaceted team.
• Plans project time, finance and associated resources to satisfy requirements.
• Maintains liaison with staff, resort staff and management.
• Agrees and delegates project activity.
• Checks, measures and reviews project progress on monthly reports and balancing
• Statutory compliance.
• Internal and External Communication.
• General Office duties.

References: Charlene Van Den Berg (Manager) +2712 492 1232

• Devising and maintaining office systems, including data management and filing.
• Arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations.
• Screening phone calls, enquiries and requests, and handling them when appropriate.
• Meeting and Greeting visitors at all levels of seniority.
• Organising and maintaining diaries and making appointments.
• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager.
• Taking dictation and minutes.
• Carrying out background research and presenting findings.
• Producing documents, briefing papers, reports and presentations.
• Organizing and attending meetings and ensuring the manager is well prepared for meetings.
• Liaising with clients, suppliers and other staff.
• Handling of Petty Cash / Balancing of Petty Cash and MD Credit Card.

Reference: Mark Naude (Manager) +2711 466 4550

• Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
• Coordinating Technicians to various issues.
• Track Call Performance.
• De-escalated and resolved customer complaints with punctual, polite and professional service.
• 
  

Reference: Johann Venter (Manager) +2712 657 1967

• Basic administration and delegation of liquidated estates.
• Advertising and budgeting.
• Liaise with liquidators, trustees, attorneys, and creditors, receive, and host visitors and maintain good relations with liquidators, trustees, attorneys, and creditors.
• Ensure that property is cleaned, vacant, accessible, well-advertised and marketed before auction.
• Venue arrangement for multi property auctions including all other related arrangements, refreshments, brochures, promotional items, etc.
• Ensure that auction deposits are paid by purchasers after the auction and all documentation is done.
• Follow up daily that sales are accepted and obtain written confirmation from bondholders and liquidators.
• Maintain schedules and calendars of two Managers.
• Arrangement of meetings, workshops, and all other company function.
• Diary management between two Managers and scheduling of internal and external meetings.
• Managing office filing and documentation traceability.
• Assisting and preparing presentations.
• Handling local travel arrangements for Managers.
• Typing minutes, agendas, proposals, general correspondence, and other departmental documentation.

Reference: Martin Pretorius (CEO) +27 82 557 2139